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Link being very naughty


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This is one I've been dealing with on behalf of a relative, who is currently out of the country. They were CCA'd a few months ago, to which they replied with the standard waffle about not holding the documentation and they would supply it within 30 days (which they never did, of course). An "in dispute" letter was send around 3 weeks later, by recorded delivery. That have completely ignored that and sent a couple of threatograms, culminating in this one received today:

 

ThreatLetter-20Oct10-Edited.jpg

 

It looks to me like there are all kinds of rules being broken here, I'd like to here the comments of the Caggerati.

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Muppets! Just send a copy to the OFT – a letter pointing out the failings of this is hardly needed!

“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009

 

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