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Mint Credit Card Charges


monkquito
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Hello,

 

Basically I got a credit card statement from Mint the other day for a balance I thought I'd cleared two tears ago. Looks like there was a small amount outstanding still, maybe some interest acrewed.

 

But they have been sending the statements to the wrong address for two years and now I have a bigger balance to clear due to a lot of interest and late payments.

 

Any ideas how I should proceed?

 

Regards,

M

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Hello,

 

Basically I got a credit card statement from Mint the other day for a balance I thought I'd cleared two tears ago. Looks like there was a small amount outstanding still, maybe some interest
link3.gif
acrewed.

 

But they have been sending the statements to the wrong address for two years and now I have a bigger balance to clear due to a lot of interest and late payments.

 

Any ideas how I should proceed?

 

Regards,

M

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Hello,

 

Basically I got a credit card statement from Mint the other day for a balance I thought I'd cleared two tears ago. Looks like there was a small amount outstanding still, maybe some interest
link3.gif
acrewed.

 

But they have been sending the statements to the wrong address for two years and now I have a bigger balance to clear due to a lot of interest and late payments.

 

Any ideas how I should proceed?

 

Regards,

M

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Hi

Am I right in thinking you moved house after clearing the balance?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I think the best way to handle this is to contact Mint IN WRITING. This debt is made up primarily of charges. Get those charges removed and offer to pay the outstanding amount. As part of this, I would check your credit file and see if they have placed a default and if so request removal as part of the settlement.

 

You thought you had cleared the balance so you wouldn't have needed to inform them of your new address. It may be worth sending them a SAR to ascertain what the outstanding balance was before they added the charges

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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silly question...:???:

 

what's a sar?

 

Many thanks,

M

 

If you hover your mouse pointer over SAR it will give a description and then go to this link:

 

 

http://www.consumeractiongroup.co.uk/forum/content.php?417-A-Subject-Access-Request-for

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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