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    • All sounds a bit desperate SWIM - I was in a similar position a few years ago. No chance unfortunately, all a bit "Judge Judy" TV understanding of how the UK law works. If there's no children involved and there's no contract then it's basically bad luck to your relative, and to think otherwise is to spend your life on an internet forum trying to hear comforting words.  
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    • Hi everyone. We purchased a new bed from dreams 26/12/2017 which was delivered 01/02/2018.  We also purchased their delivery, assembly, take the old one away, tv, mattress, mattress protector, pillows and their 'bed cover' 8 years extended warranty.  We paid by 30 monthly interest free instalments and so just made the final payment.   It is a heavy duty king size lift up storage bed with a built in tv at the end.  It has always been a struggle to lift, my wife cannot do it on her own and it rarely stays up by itself.   At the beginning of this year, we noticed it had started to dip considerably in the middle.  Not the mattress, but the wooden base the mattress is on.  So on 09/02/2020 I emailed them about the issue.  They started by saying the mattress is not covered only the base, until I pointed out it is the base at fault not the mattress.  So they sent out Homeserve on the 25/02/2020 to come and repair.  He did what he called a temporary repair, said that the bed had failed due to a manufacturing or design fault (the metal bolts holding the wooden base to the lift up supports have pulled out of the wood) and that dreams would be in touch to arrange a replacement.  His temporary repair barely lasted a day, the bed was still dipping and he took plenty of photos for himself but seemed in a mad rush to leave.   Of course they didn't contact us, so on 30/03/2020 I emailed them back.  01/04/2020 they emailed back confirming in writing that it is a manufacturing fault and their sales team would contact me, however as expected due to Covid-19 this may take a while.   30/06/2020 I asked for an update.  03/07/2020 they replied saying their claims department would contact me within 5 working days.  They didn't. 15/07/2020 I emailed back asking them to escalate my complaint as well as providing a refund and compensation as we are now struggling to sleep and experiencing back ache due to the bed's extreme dipping, plus I am worried about the mattress getting damaged. 23/07/2020 They replied saying we are not entitled to a refund as it is a guarantee claim and they have passed it once again this time to their guarantee company to contact us. I have still not heard back.   This is now getting beyond a joke and I wanted some guidance on how I should proceed.  We are struggling to sleep in the bed and cannot now even open the bed to access our belongings inside as as soon as you try and lift you hear the sound of breaking wood.   Many thanks  
    • bit obv really... don't eat yellow snow either.   dx  
    • I know you are trivialising this as, 'Ambulance Chasing Lawyers', because they are perceived to be involved. You mention BMW (other brands as well). Counterfeit car and truck parts have been implicated, and proven to be the cause, of accidents where fatalities have occurred.   There is some considerable difference between a set of counterfeit brake pads and a fake SD Card.   The trademark infringement though, is the same.   H
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      I was in Sainsbury’s today and did scan and shop.
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Thailand

Another one bites the dust....

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Or so it seems. It does look like our Bookie has gone :frown:

 

I am in contact with her, but she is very vague! I take from that contact that we are all unlikely to hear from her again unless she or CAG has a change of heart. How much longer is the list of good Caggers leaving this site going to get before CAG stops treating people like children? My words, not hers I should add. Perhaps I should mute myself before it is done for me. :roll:

 

I am not expecting any response of the ST (or certain members of it) - the idea they would care is bordering on hilarious. Well, we know people don't like to apologise for mistakes and that's that around here these days. No offence meant to those ST members who are not party to some of the ludicrous decisions taken around here. I think this is why Dave himself did one!

 

I think the world of Bookie and would like to see her back - anyone else? It's all a bit rich coming from me because I don't post much at all, and was never very good at helping because I'm not very clever, lol, but Bookie not being around is the opposite of that and was very much part of the fabric of CAG.

 

No more Bookie is like a death to CAG! I don't deal with change very well, lol, but new CAG is nothing like it used to be. Look at the BG - am I the only one who sees the tumbleweeds? Any good threads get deleted.

 

I'm not saying this to stir up trouble, but c'mon.

 

Love you worm!!

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Me too - come back Bookie, don't let the trolls and idiots get their own way - we all know certain elements of society would like to see CAG closed forever and the posts eliminated totally from the Internet.

 

In any community you will always get dissenters and the odd squabble, sometimes trifles get blown up....

 

Come back Bookie....

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MightyMouse says: Bring Bookie Back!


Warning: Freemen of the Land Operate here. Think twice before accepting 'legal advice'.

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Oh come on site team....stop the rot now!

 

We want our Bookie and all the other long timers who help and support caggers to stay.

 

I have to admit the atmosphere here in the BG is completely different than when I joined and it is not a change for good.


Advice given is my opinion only, I am not a legal or financial expert (far from it).

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Wot no Bookie?????? :jaw:

 

CAG wouldn't be CAG without Bookie would it? :-(

 

I hope you re-consider Bookie. So many people benefit from your advice, it would be a shame for your to disappear altogether :sad:

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yes I miss the Bookster, it is not the same without her but I cant say I am surprised she has left.

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Oh come on site team....stop the rot now!

 

We want our Bookie and all the other long timers who help and support caggers to stay.

 

I have to admit the atmosphere here in the BG is completely different than when I joined and it is not a change for good.

 

 

Totally agree. I don't know what's happened though and am a bit in the dark. I had noticed her lack of posts, but I've obviously missed the bit that caused her to leave. I thought maybe she had gone on holls visiting daughter again or just been busy as we sometimes are. I know I only play in the BG but I do miss her wit and ability to cheer people up as well as help people. Whose ankle do I need to bite? :mad2:


Mungy Pup

 

I want to live in a world where chickens are free to cross the road without their intentions being questioned. :razz:

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The BG as been the quietest I have ever known it today. Everyone must be out doing Penny For The Guy.:|


 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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Lets address the elephant in the room here, this site is dying, and that is because in the last 6 to 8 months the moderation has become at best restricitive and at worst dictatorial

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may i ask if bookie has contacted the site team or vice versa to sort any problems out

 

we just cant keep loosing good people like this

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may i ask if bookie has contacted the site team or vice versa to sort any problems out

 

we just cant keep loosing good people like this

 

It is no wonder people are looking at other forums.

 

Postggj - Why are you ignoring my posts re:CL/Cohens Court Claim & my PM's to you.

 

Beachy

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My thoughts exactly SOD'EM.

 

The exodus of good people such as Bookie is rather alarming tbh. I don't do as much as I should on the debt forums anymore but then I'm a lot confused by the high turnover of site team members and regular posters :|


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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I agree that it's sad to lose experienced members, but the bear garden is not the be all and end all. What matters most is the main site and the advice given to members in difficulty. It's not apparent to me that this is deteriorating in any way.

  • Haha 1

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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I agree that it's sad to lose experienced members, but the bear garden is not the be all and end all. What matters most is the main site and the advice given to members in difficulty. It's not apparent to me that this is deteriorating in any way.

 

Yeah I'd agree with that. I don't know really, but hope the main site is flourishing. Lord knows (so to speak) people need it more than ever. It's easy to forget all the good, when seeing silliness in here - which in the grand scheme of things.....

 

Of course most members have left due to events on the main site, but don't want to drag up some of those issues - best left to die anyway. Just have to realise the BG has died! No debate, bah bah coloured sheep have you any wool.

 

Anyway, I have nothing left to say about it - BG and content - words games and PC stuff.

 

Just hated it that Bookie has gone.... though she may choose to come back at some point in the future. :-)

 

It seems obvious to me why she has gone, but it's not for me to comment on it.

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Only just seen this.

I had some comms with her not too long ago.

She is a good friend of mine both on and off the forum.

She did indicate that she was having a break from here,which I assumed is what she was doing.

Bookie is familiar with what goes on behind the scenes here,and many times has quoted those famous words "Dammed if you do-Dammned if you dont"

There has been an expectancy,and often demands,that the site team should be answering questions and dealing openly on the forums.

There are things that cant always be done this way.

Its been a difficult year for everyone,and I think the established team members will agree,its never easy to satisfy everyone.

Behind the scenes there is always things going on,which are for the most part pursuing ways to advance,to address things better,to approach things better,and to put to bed some of those things that have created tensions and mistrust.

 

I dont know a single member of the site team who would wish Bookie to leave us.

So lets get that straight.

 

We have seen lots of change and not all of those have been accepted,but we are learning and listening.

Just give us some space to show it.

I am very mindful of those who wish that CAG didnt exist,that extends beyond the banks bailiffs and DCAs


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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And banker_rhymes_with has gone.

I value the help and support from Cag, but we do seem to be losing a few 'trusted' regulars who have been there and done that. We also seem to have a few members who can get a bit tetchy if they don'y like what is heard, which appears to be spoiling things.

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the site team need to intervene in variouse thread by established senoir members more openly

 

i value free speach but it declines into a slanging match to see whao has the biggest b*&&s and personal insults must be kept out

 

after all

 

modd

 

moderator

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It's like any other internet community...There is a lifecycle which can be predicted if someone has the time to study such things. Various communities have a cycle between 1 - 3 years, some longer but not much...


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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the site team need to intervene in variouse thread by established senoir members more openly

 

i value free speach but it declines into a slanging match to see whao has the biggest b*&&s and personal insults must be kept out

 

after all

 

modd

 

moderator

 

 

Well I'll put my hands up to that one because I will always respond if I'm personally insulted.

 

Fred


Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Advice on the debt forums is certainly not what is used to be.... which might be the reason for the high number of "guests" on some threads. Certain key players used to make sure that debt advice was tight and I know I'm no longer a regular these days either but the difference is noticeable.

 

Hope it gets better in these difficult times....

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I hope so too :)

 

x:)x

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Well I'll put my hands up to that one because I will always respond if I'm personally insulted.

 

Fred

But not quite so quick to respond when you insult poeple eh Fred?

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Surely personal remarks are something that should be reported to the site team at first instance? Rather than commented on, especially in a separate thread.


Warning: Freemen of the Land Operate here. Think twice before accepting 'legal advice'.

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Thats the way we encourage things to be done.

It can be sorted and done and dusted..

If something is reported like this,its looked at and if need be refererred for the best way to deal.

Contrary to what some might think,theres no poilcy to edit or moderate at will with no consideration.

These things are done as a team not on individual levels.

When things are left unreported and unseen,and we have a free for all of members trying to add their bit,then it becomes more difficult to resolve.

Some of the things we have seen escalate in the last few months,could easily have been avoided if the team had been allowed to deal when notified.

Its nothing to do with ego's,power,or putting peoples nose out of joint.

Being a team member is demanding,tiring and unrewarding.

Just try to remember that...at the end of the day-our principle role is to look after you !


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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But not quite so quick to respond when you insult poeple eh Fred?

 

Pot, kettle, black.


Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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