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    • Thank you for your reply. As a business owner myself I can appreciate CEX point of view in matters.   We never had a loan agreement. Although my brother did offer to pay the monthly price of the phone. Which he paid by bank transfer to me every month he had the phone.    In the current situation they are and will remain in financial loss on this occasion, which they have openly said to me. They are sticking with there point that they are happy to hand over to the police if requested which they know will not happen. They are also aware that the phone will remain locked, and effectively unsaleable, until returned to myself. I understand though that the phone is there collateral in all of this and offering to sell the phone to me for £393 is there way to do some damage control.    Whilst the offer may be reasonable it unfortunately makes no sense to me financially. I would be more out of pocket if I done this. It would be nice to have the phone returned but the worst case would be for me to leave the locked phone with CEX and purchase a cheap mobile to use until the contracts runs out. I have the SIM card for the line. 
    • Apologies.   I recieved the email 'An important update about your mobile tariff' with the no termination fee details mentioned on 24 06 2021   I called to terminate/get a PAC code on 14 07 2021   Today I noticed that there is a payment for the full amount about to be taken out of my bank account, and today an agent on instant chat told me that when I requested my PAC over the phone on 14th the agent did not note that I had said that the change would affect me, this last requirement seems pretty flimsy and wasn't mentioned in the email.   I wanted to find out if I could safely block this at my bank before payment is taken as I have no confidence in O2    
    • I'm afraid that I take a slightly different view. Although this will add to your grief and distress, if you make an allegation of theft to the police and eventually persuade them to carry out an investigation and give you a crime reference number then you should have some joy if it is actually considered to be a stolen item. Of course there are a number of difficulties here. First of all you will make things far more complicated for everybody else who is grieving because I imagine that you are not the only one and so therefore you may incur some wrath and resentment from others who decide that you are simply attacking a man when he's not around to defend himself. It will damage your brother's reputation. And finally – and maybe the most difficult – is putting sufficient pressure on the police to consider that it is a legitimate crime report and to give you the crime reference number that you need. If you can get it to be treated as a stolen item by the police then the ownership of the phone remains with you and you should then eventually be able to recover it – but don't imagine it will be easy. CEX could then try to sue your brother's estate if there is any money there and of course if CEX can be bothered – which they probably can't. Alternatively, you could put in a claim against your brother's estate – once again if there is any money there. If you want to go the police route then of course it will be helpful if your brother has got any form for this kind of thing – but I can still imagine that the police don't really want to get involved and will keep on trying to say that it is a "civil matter" which is a standard way of saying you are nobody important and therefore we don't want to get involved. Or if it is you who has been accused of crime – then you are too important and it's going to cause a load of hassle if we investigate you.  
    • Wonder if its the right-wing/q-anon/brexiter types being hit hard there? If so hopefully their attitudes will be coming more into line with reality. -  Whoever it is - Get jabbed       Plea to Peterborough and Cambridgeshire residents to show caution as COVID rates rise | ITV News Anglia WWW.ITV.COM The leaders of emergency and health services in the area are urging people to remain vigilant even though restrictions have been lifted | ITV News...  
    • You need to give as much more information about the date they gave you notice of the changes, the day you finally called them. What has happened now? Are they threatening you? Have you checked your credit file? I'm afraid that we can't form any opinions on the scant details that you have told us
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suspended from work for alleged theft.

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Hi There


My son (and 2 of his friends) has been suspended from work on full pay on an allegation of theft.

He asked his manager who made the allegation and what it was he was alleged to have stolen, his manager told him he is not allowed to know this until the allegation has been investigated and not to talk to his colleagues or enter any of the shops pf the company my son wrks for....any advice is very much appreciated...

Thank you in advance...mum knows best...but not this time...

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My son went into to work today after having his 2 days off...the manager asked him to go straight into the office to which he gave my son the letter...the manager asked my son if he had anything to say...to which my son answered that all he has done is work over and above his duties and stopped customers stealing from the shop and he wasn't going to start stealing from them....and yes it is a high street supermarket...

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Welcome to the site.

Primarily this may be a question for the legal forums,but will move to the employment forums where I am sure you will get some pointers as regards correct procedure has been followed.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



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This is all wrong


guilty without foundation and facts is a very serious matter


that goes for the store


me thinks this manager has jumped the gun and has left himself, well the supermarket wide open but i need to know what was stated in that letter


everybody has the right under common law to know who there accuser is.

That goes back to magna carter and is a fundamental right of every citazen


the only exception would be a direct to personal safety to the accuser but a history would need to be shown in that case

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The reason your son has been suspended may be due to company policy.


It is only fair and just all suspected of an alleged gross misconduct offence be suspended for an investigastion to take place.


Let the investigation run its course,if your son has no involvement his evidence will allow the company to find the guilty person

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The op son has been suspended for an investigation to be carried out, the company has every right to suspend all parties for an investigation to take place. Being suspended does not imply any guilt for an alleged offence.

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company policy does not ride over custom/contract /statute law


ever hear the expression mud sticks


no smoke with out fire


but lets see what the letter says first before we jump the gun


The OP's son has not been accused of anything yet. He has been told that the company are investigating an allegation of theft. There is an absolute right to suspend an employee whilst facts are gathered in the interests of protecting the business, and if the investigation deems that there are sufficient grounds for disciplinary action then the employer will be the accuser and the accused will be able to challenge the evidence.


However this is isn't a Court, and an employer only needs 'reasonable grounds' not absolute proof.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.






If I have been helpful in any way - please feel free to click on the STAR to the left!


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i agree with sidewinder very knowledgable this is not a law court the rules are very different and the dice are loaded in the employers favour if you want a good example of injustice read the surreyguy thread and this will show you what i mean

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  • 8 months later...


Welcome to The Consumer Action Group.



I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.


Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.



Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.


It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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