Jump to content


  • Tweets

  • Posts

    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Welcome Finance Loan


fosquare
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4936 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have a loan with Welcome Finance which went to a debt collector called Lewis Group. I paid them £85 a month until one month the direct debit failed. I had no contact from them apart from a letter discounting half of the debt for immediate payment which I couldn't afford. About 25 minutes ago the door bell rang and it was a little old man called 'Victor' working on behalf of Lewis asking to set up payment for this. I told him I couldn't pay today and he wants to come and collect payment when i get paid next week. I don't know whether to pay this man or not.

Edited by fosquare
Spelling mistake
Link to post
Share on other sites

Hello and welcome to CAG

 

NOT and don't pay by Direct debit either.

 

I presume that this debt is still owned by Welcome and they have employed a DCA? Welcome are very good at giving loans then slapping on horrendous charges when you miss a payment and then offering a discount.

 

Never deal with anyone on the doorstep or phone - writing only.

 

I am not telling you to avoid paying them but you must do this on your terms and understand exactly what you are paying off.

 

Can you supply more details.

Please support CAG and they will support you.

donate

Link to post
Share on other sites

I'm not sure what to do about this 'Victor' he wants me to call him Wednesday of next week to let him know what time to come round and take the money on Thursday. He wanted £100 a month, i've told him I can't afford that so he said £50 is OK.

Link to post
Share on other sites

Do you know exactly who 'Victor' is and where he is from? He really has no right to collect money on the doorstep and this is a very dubious practice. If I knocked on your door and asked for money would you pay me?

 

Is he from Provident and has this debt been passed to them?

Please support CAG and they will support you.

donate

Link to post
Share on other sites

Yes the Debt was sold to Lewis Group and 'Victors' business card has Lewis Group on the top. He told me he was the local agent and prefers to take the first payment in person and then the rest I can pay by direct debit. Should I trust this? It seems a bit odd as surely Lewis should have sent me a letter saying someone would be coming round. He has my name, the amount owed and my home phone numbers.

Link to post
Share on other sites

I’m sure he was sent by them, but that’s no reason to give him your personal and bank details! You seem committed to clearing your debt, which is commendable, but have you ever considered a CCA request to CL Finance or an SAR to Welcome to ensure you are paying a fair amount and that they have the right to collect it?

Link to post
Share on other sites

No I haven't, to be honest I don't know what they are! I do want to clear this debt as the last four years have just been a constant worry in regards to Welcome Finance. The last time I asked them for a statement I got someone elses. I'm supposed to pay 'Victor' £50 next week and if I don't call him to tell him a time he might just turn up.

Link to post
Share on other sites

No - I think that you need to urgently write a letter to Lewis and tell them that you will not deal with a doorstep collector and request that he does not call again. If the guy comes back, politely tell him the same thing and ask him to leave - this is your right under law. Tell him that you will only deal with the office.

 

Secondly, you need to write to Lewis again and ask them for documentation about this loan and their right to collect it, including proper statements. Don't speak to them on the phone or take any calls from them - in writing only. I will dig out some letters for you.

 

If you wish to pay anything you must use a Standing Order - avoid giving them your bank details

Please support CAG and they will support you.

donate

Link to post
Share on other sites

This is the link to guidance on doorstep visits:

http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members.

 

Make a formal request to Lewis as I said, don't ring the guy - if he calls tell him you will only deal with the office directly and to go away.

 

Add to the letter that you will only make any future payments by Standing Order and ask them to forward you the details.

Please support CAG and they will support you.

donate

Link to post
Share on other sites

Here goes. Once you have sorted out the doorstep collection business get the following letter off to Lewis to request a copy of the credit agreement plus statement of accounts. You will need to enclose a £1 postal order and send by recorded delivery so they sign for it. Do not sign - print your name. They have 12 working days (plus 2 days for posting) to reply to this request. If they do not send a valid credit agreement within the next 3 weeks, you can send another letter to put the account in dispute and withhold payment until they respond properly to your request:

 

Your Address

 

Date

 

Dear Sir/Madam

 

Re:− Account/Reference Number

 

This letter is a formal request pursuant to s.77(1) of the Consumer Credit Act 1974. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

I also require that you send me a full statement of all transactions including payments, fees and charges applicable to this account and details of the balance outstanding.

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77(6) will apply.

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

We look forward to hearing from you.

 

Yours faithfully

 

 

print your name

Please support CAG and they will support you.

donate

Link to post
Share on other sites

Lewis are Welcome Finance.

 

They are both owned by the Cattles Group and Lewis Debt Recovery are the in-house collection arm.

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...