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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi guys just hoping for a little help and guidance here. The post will be a little long as it's been quite a distressing evening for my family and i want to be able to get everything in.

 

I got a phonecall from my sister at about 6:30pm today stating that there were some bailiffs here at my parent's house and that they had attacked my brother. I immediately drove home to find a crowd of about 10 people. My father was extremely distressed as was my sister and i asked my brother what had happened. He stated that the bailiffs chased him and pinned him to the floor. I approached the two bailiffs in question one of whom was already on the phone to the police and the other who was standing by his car. Apparently (according to them) my brother had attacked them and they had responded in self defence. In the process my father and sister were both also hurt as a result of physical violence by the two in question.

 

The cause of all this was an unpaid seatbelt fine. Marstons had visited 3 different properties to try to find my brother with no luck and then visited my parents' house where they found the car in which the offence had been committed. They proceeded to clamp the vehicle (which belongs to my sister and never ever belonged to my brother - V5 document confirms this). At this point my sister and father both objected but the bailiffs informed them that they had the power to do this as they were in posession of a distress warrant.

 

However, prior to this ( earlier on in the day) my brother had already spoken with one of the bailiffs who were present and it had been agreed that they would meet tomorrow morning to try to settle the debt. The bailiff agreed that the conversation had taken place but they visited the address to try and settle the debt despite the conversation.

 

They refused to remove the clamp despite being shown the V5 document. They requested an "official" receipt from a garage but we were unable to produce one as the vehicle had bought by my sister from my father. Neither the police or the bailiffs were willing to entertain any evidence provided to show that the vehicle did not belong to my brother. The bailiffs stated that unless the fine was paid they would be forcing entry to my parents house (my brother does not reside there). This worried me a little so i called a solicitor to the scene where we produced a statutory declaration. The bailiffs refused to recognise this as a valid document and proceeded to make threats.

 

The police were in full support of the bailiffs despite me querying their knowledge on the subject of debt (which was non existent). I felt helpless as my brother had already been arrested and my father was extremely disturbed by all of this (he suffers from diabetes and is partially sighted). I paid the debt on my brother's behalf to end the matter. The clamp was taken off the vehicle and the bailiffs left along with some smug police officers who escorted them off.

 

When i asked the bailiffs to produce any documentation they had they showed me a sheet with my brother's details and any known addresses etc. When i asked to see the warrant the showed me a sheet which stated "Distress Warrant". The bailiff stated this was from the court but there was no court stamp on it.

 

I feel really really helpless in all this as i know both the police and the bailiffs were bang out of order. The police were willing to help the bailiffs to force entry. I don't know where to go from here and i apologise for the long winded post. ANY help whatsoever would be appreciated.

 

Many thanks in advance

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Suggest that your brother and/dad speak to Citizens Advice with a view to making a complaint about the bailiffs and the Police. See the advice from CAB.

 

http://www.advicenow.org.uk/advicenow-guides/consumer-and-money-problems/dealing-with-bailiffs/

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You need to ask for the names and number of officers in attendance and put in a complaint to the IPCC for assisting an offender (to commit breaking & entering) and making threats. Be specific on how those threats were made. If violence was used by a bailiff or a police officer then make a further complaint of Common Assault under the offences Against the Person Act 1861.

 

If you have paid bailiff fees then contact the court and reclaim them. the law does not prescribe any bailiffs fees on unopaid court fines, these two posters sucessfully recovered all their bailiffs fees for unpaid court fines when they made a complaint.

 

http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/229873-help-philips.html#post2547500

http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/254610-n244-county-court-action-2.html

Professional property investor and conveyancer

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Hi guys just hoping for a little help and guidance here. The post will be a little long as it's been quite a distressing evening for my family and i want to be able to get everything in.

 

I got a phonecall from my sister at about 6:30pm today stating that there were some bailiffs here at my parent's house and that they had attacked my brother. I immediately drove home to find a crowd of about 10 people. My father was extremely distressed as was my sister and i asked my brother what had happened. He stated that the bailiffs chased him and pinned him to the floor. I approached the two bailiffs in question one of whom was already on the phone to the police and the other who was standing by his car. Apparently (according to them) my brother had attacked them and they had responded in self defence. In the process my father and sister were both also hurt as a result of physical violence by the two in question.

 

The cause of all this was an unpaid seatbelt fine. Marstons had visited 3 different properties to try to find my brother with no luck and then visited my parents' house where they found the car in which the offence had been committed. They proceeded to clamp the vehicle (which belongs to my sister and never ever belonged to my brother - V5 document confirms this). At this point my sister and father both objected but the bailiffs informed them that they had the power to do this as they were in posession of a distress warrant.

 

However, prior to this ( earlier on in the day) my brother had already spoken with one of the bailiffs who were present and it had been agreed that they would meet tomorrow morning to try to settle the debt. The bailiff agreed that the conversation had taken place but they visited the address to try and settle the debt despite the conversation.

 

They refused to remove the clamp despite being shown the V5 document. They requested an "official" receipt from a garage but we were unable to produce one as the vehicle had bought by my sister from my father. Neither the police or the bailiffs were willing to entertain any evidence provided to show that the vehicle did not belong to my brother. The bailiffs stated that unless the fine was paid they would be forcing entry to my parents house (my brother does not reside there). This worried me a little so i called a solicitor to the scene where we produced a statutory declaration. The bailiffs refused to recognise this as a valid document and proceeded to make threats.

 

The police were in full support of the bailiffs despite me querying their knowledge on the subject of debt (which was non existent). I felt helpless as my brother had already been arrested and my father was extremely disturbed by all of this (he suffers from diabetes and is partially sighted). I paid the debt on my brother's behalf to end the matter. The clamp was taken off the vehicle and the bailiffs left along with some smug police officers who escorted them off.

 

When i asked the bailiffs to produce any documentation they had they showed me a sheet with my brother's details and any known addresses etc. When i asked to see the warrant the showed me a sheet which stated "Distress Warrant". The bailiff stated this was from the court but there was no court stamp on it.

 

I feel really really helpless in all this as i know both the police and the bailiffs were bang out of order. The police were willing to help the bailiffs to force entry. I don't know where to go from here and i apologise for the long winded post. ANY help whatsoever would be appreciated.

 

Many thanks in advance

 

It is always the case that any complaint must be made to the Magistrates Court that issued the Distress Warrant and a complaint in writing alos needs to be made to the relavnt police authority.

 

You need to contact the court as well to ask them to confirm the address on the Warrant and it is very important to be aware that if a car is clamped, then according to the Contract that the company have with the Ministry of Justice that the vehicle MUST be owned by the debtor !!! This part is made VERY clear indeed in the Contract......

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Ok thanks so much for your help so far guys.

 

So from what yo have stated so far i have 2 options.

 

a) contact the CAB and pursue the matter with their assistance

 

b) Pursue the matter personally

 

If a take the latter option the am I correct in saying that i should contact the magistrates court (in writing of course) and explain the problems i had yesterday evening in detail. Also am i right in saying that some of the difference between the original £30 fine and the £300 odd pound i paid yesterday is recoverable? Should i make this claim in the same letter of complaint or do a seperate letter?

 

Are there any templates i could use or should i just make the complaint and possibly someone with a little knowledge on here could just check it over for me?

 

Many thanks again

 

ps is it possible to request all the information from Marstons by way of a SAR? Thanks

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Just another quick point guys

 

The bailiff was presented with a V5 document showing that the registered owner and keeper of the vehicle was not my brother but he advised that he could not accept that as proof of ownership. He also stated that they could seize anything that they "Deemed" to belong to my brother whether it was the vehicle or anything in my parents' property. Is this correct?

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Just another quick point guys

 

The bailiff was presented with a V5 document showing that the registered owner and keeper of the vehicle was not my brother but he advised that he could not accept that as proof of ownership. He also stated that they could seize anything that they "Deemed" to belong to my brother whether it was the vehicle or anything in my parents' property. Is this correct?

 

I will check the relevant part of the HMCS Contract regarding vehicles and post back here tomorrow.

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Just phone the mags court and you get the answer.

 

The rules state the vehicle is deemed to belong to the debtor unless "compeling evidence to the contrary exists". The DVLA should be consulted in the event of ownership dispute and the bailiff remains responsible to the owner if he is unlawfully deprived of its use.

Professional property investor and conveyancer

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