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New request for a CCA from a DCA representing a bank


Tribune
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Great site with loads of info but now I would like to try and understand where I now stand in the process.

 

Having had many calls from a DCA I finally sent them a request for the CCA using a letter template I found on this site. They have now replied saying that due to the nature of my requset they have passed my letter to the original bank.

 

As the DCA has not complied with my request, does the 12 day rule still apply to them or pass to the bank? Should I now have to send the bank a request for the CCA and start the 12 days again?

 

Can any Caggers out there help?

 

Thanks

 

Tribune

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Thanks Firstship, I'll send the letter tomorrow and see what they say. Be interesting to see if they acknowledge the letter and/or forward it to the bank.

 

Regards

 

Tribune

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Hi Tribune and welcome to CAG, I'll move this thread to the DCA section where you'll get good advice from people being chased possibly by the same DCA.

 

S.

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  • 8 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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