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    • Thank-you dx for your feedback. That is the reason I posted my opinion, because I am trying to learn more and this is one of the ways to learn, by posting my opinions and if I am incorrect then being advised of the reasons I am incorrect. I am not sure if you have educated me on the points in my post that would be incorrect. However, you are correct on one point, I shall refrain from posting on any other thread other than my own going forward and if you think my post here is unhelpful, misleading or in any other way inappropriate, then please do feel obliged to delete it but educate me on the reason why. To help my learning process, it would be helpful to know what I got wrong other than it goes against established advice considering the outcome of a recent court case that seemed to suggest it was dismissed due to an appeal not being made at the first stage. Thank-you.  
    • you can have your humble opinion.... You are very new to all this private parking speculative invoice game you have very quickly taken it upon yourself to be all over this forum, now to the extent of moving away from your initial thread with your own issue that you knew little about handling to littering the forum and posting on numerous established and existing threads, where advice has already been given or a conclusion has already resulted, with your theories conclusions and observations which of course are very welcomed. BUT... in some instances, like this one...you dont quite match the advice that the forum and it's members have gathered over a very long consensual period given in a tried and trusted consistent mannered thoughtful approach. one could even call it forum hi-jacking and that is becoming somewhat worrying . dx
    • Yeah, sorry, that's what I meant .... I said DCBL because I was reading a few threads about them discontinuing claims and getting spanked in court! Meant  YOU  Highview !!!  🖕 The more I read this forum and the more I engage with it's incredible users, the more I learn and the more my knowledge expands. If my case gets to court, the Judge will dismiss it after I utter my first sentence, and you DCBL and Highview don't even know why .... OMG! .... So excited to get to court!
    • Though it would be Highview you would  pursue. DCBL are nonentities-on their best day,
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other! One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
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Equifax Are A Disgrace


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Their Website looks colourful and easy to use, but it's a mess and takes forever to navigate and find contact numbers etc.

 

They don't respond to emails in good time

 

If you call them instead you have to pay 5p per minute having already paid for your subscription and Credit Report - It could only be an error with these two items about which you are calling so they are charging you twice.

 

I was charged £5.95 6 times yesterday and still didn't get my credit rating as the payment page didn't deliver anything - Only charged me. So I had to call to order at.....5p per minute on top of the £5.95!

 

To get my money back, even though they can see I have been charged at their end, I have to wait until my next bank statement and then fax it to them at......5p per minute.

 

They appear to have outsourced their call-centre to some distant land - So they're charging 5p per minute to make a poor quality call presumably over VOIP and then be handled by someone who's not capable of speaking and understanding English properly......I absolutely kid you not - I had to read my phone number digit by digit FIVE times (I speak English with a tradition Southern accent so quite easy to understand) and the agent still kept getting digits wrong - If I wasn't being charged it would have been hilarious.

 

To cap it all they have a linked address on my file showing a default - Neither of the other CRAs have this. I have never ever lived at that address, have never applied for credit there and don't have any knowledge of what the default's for.

They tell me I have to write to the DCA to sort it, which is at odds with their own website's info.

 

What a shambles.

 

Then again, CallCredit aren't much better. Their website is declining my Visa Debit card for no reason at all (almost comedic given it's a charge for Zero Pounds!), they don't have a phone number listed, I can write to ask how I pay them £0 when they won't take my card, but it will take "up to 28 days" to respond. So I have emailed and I haven't had a reply in 3 days.

 

Experian are the only website that seems to do everything satisfactorily, but even then, something's niggling me that I can't see on my file with them everything that they are showing to companies who apply for my file.

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  • 2 weeks later...

To be fair, that's why there it a £2 fee to 'cover costs'. It is when they dress it up as Fraud Prevention, or a monthly payment plan disguised as a product you might actually want... it the real laugh. I'd like a formal 'Opt Out' box where (as the data is about me) I can choose for it to be removed and deleted.

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  • 1 month later...

Yes, I agree, Equifax are a total disgrace. They keep old information in their records illegally in order to force you to pay to get your credit report so that you can fix their errors. Their "customer service" is a joke.

 

I cannot believe the government allow this company to operate and to gather data for everyone that lives in the UK. They should be closed down immediately.

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