Jump to content
  • Tweets

  • Posts

    • The coronavirus pandemic has thrown many countries into recession - but what exactly is it and how could it affect you? View the full article
    • Oh and before bed   Officially leaked statements about a PHE report claiming that a UK study will say there is little evidence of children transmitting Covid.   Leakers stats look impressive until you realise he's on Johnson's SAGE so makes you think - huh - hows that then when all the science I've seen says different, and there are a number of reports of spreads in schools across the world from schools that had opened.   Then, little as the information 'leaked' is, you see   "largest studies in the world on coronavirus in schools" and then "The study was carried out in 100 institutions in the UK and is expected to be published later this year. About 20,000 pupils and teachers in 100 schools across England were tested to monitor the spread of the disease up to the end of the summer term – which runs from April-July in Britain."   Then you click. That averages 200 pupils and staff per 'institution' checked We dont know what these institutions are, but I think over 200 is the average for infants schools. Other schools tend to be FAR larger. Did they test everyone at each institution, or just some ??? we don't know yet - they are choosing not to leak that - Wonder why?   We currently understand that younger children (pre teenage) seem to present few/less symptoms  (statistically) but large increases in teenager covid has been reported as lockdowns ease and they start to meet more.   I know my OH's grandson (mother a nurse) has remained at school in classes one third or less that normal, with the majority of kids having front line worker parents - so well aware of the discipline and hygiene necessary. We know the schools maintain distancing, monitoring and maintenance which would be IMPOSSIBLE in normal class sizes.   So in a lock down situation, with class sizes significantly lower than normal (highly aware front-line workers kids mainly), increased distancing and cleaning made possible by SIGNIFICANTLY smaller class sizes - Has maybe resulted in no great evidence of covid spread perhaps?   Well Whoopy do. Lets ramp the class sizes back up to 30+ and see what happens ..     Lets let the mail lead the way Coronavirus infection rates are rising in ALL age groups under 65, Public Health England data shows with biggest surge in under-fives which 'should be watched very carefully' https://www.dailymail.co.uk/news/article-8615423/Coronavirus-infection-rates-rising-age-groups-65-Public-Health-England-data-shows.html     and the ONS stats showing how similar the stats are (a statistically significant  difference can be very little actual difference)   https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/conditionsanddiseases/articles/coronaviruscovid19infectionsinthecommunityinengland/july2020     Notes: These statistics refer to infections reported in the community, by which we mean private households. These figures exclude infections reported in hospitals, care homes or other institutional settings.  
    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
    • and when you think there have been around 3,000 confirmed new covid cases in the last 3 days ...   The only golf club shaped recovery is going to be by the coronavirus
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
shade82000

Price (+VAT?)

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3589 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

HI.

 

I don't know if I'm in the right place, but I need some advice on how prices are advertised on the internet.

 

I have hired a skip, from a company called JustSkips, it hasn't been delivered yet but it's due on Friday.

 

Throughout the checkout process I was informed that the price was £134.50 for the skip plus £30.00 for a permit.

 

Today I get an invoice posted to me for £193.29 as the price displayed on the internet obviously didn't include VAT (I don't remember seeing it anyway).

 

I chose to use this company because I did a lot of web price comparison and they seemed the cheapest, but based on the invoice I received today they are no longer the cheapest company.

 

Do I have any rights to refuse payment of the extra amount based on the lack of information I seem to have been given when making the order?

 

Thanks.

Share this post


Link to post
Share on other sites

HI.

 

I don't know if I'm in the right place, but I need some advice on how prices are advertised on the internet.

 

I have hired a skip, from a company called JustSkips, it hasn't been delivered yet but it's due on Friday.

 

Throughout the checkout process I was informed that the price was £134.50 for the skip plus £30.00 for a permit.

 

Today I get an invoice posted to me for £193.29 as the price displayed on the internet obviously didn't include VAT (I don't remember seeing it anyway).

 

I chose to use this company because I did a lot of web price comparison and they seemed the cheapest, but based on the invoice I received today they are no longer the cheapest company.

 

Do I have any rights to refuse payment of the extra amount based on the lack of information I seem to have been given when making the order?

 

Thanks.

Share this post


Link to post
Share on other sites

Unfortunately the T&C's on their website do state that their quotes exclude VAT see here http://www.justskips.co.uk/skip-hire-terms-and-conditions.asp

How big is the skip you've ordered and have you phoned any local companies at all? If not, I'd maybe cancel theirs and see if you can get a better deal locally.

Share this post


Link to post
Share on other sites

It's just a 4. cu.yd skip, I'm sure there are many cheaper companies around here, I'll have a look tonight...

 

I didn't get to their T&C page, but I did click on the link to their T&C before placing the order. I'm using a different browser though and it took me to a different page with no T&C on.

 

Oh well, I'm going to try an cancel it anyway but they might give me a bit of trouble about the £30 for the permit because they pass that sum to the local council or highways agency and I can't see that being a refundable amount.

 

Ell

Share this post


Link to post
Share on other sites

Hey Ell,

Nearly £200 for that size of a skip is very expensive in my book.

I'm sure you'll be able to one cheaper than that.

On the permit front maybe worth speaking with the council to see what they'd do in the circumstances.

Best,

STM

Share this post


Link to post
Share on other sites

Thanks for your help.

 

I am waiting for a reply from them today and will cancel it if I can.

 

The price for the permit is set by the council anyway so I will ring them today to confirm if it's transferable or not,then at least I can go with another company and not have to pay the permit again.

 

It may or may not be lawful to detail whether prices are inclusive of VAT before going through the checkout process, but I think it's morally wrong to allow me to go through the checkout process without displaying the actual price that an item will cost.

 

I do a lot of online transactions and every other company I have dealt with add the VAT and display it on the screen before letting me complete the checkout process.

 

Thanks for your help though.

Share this post


Link to post
Share on other sites

The Permit is for a skip - and is yours, so using another skip doesn't matter. Your only complaint might be to the Advertising Standards Authority for misleading advertising to consumers (if they did not hilight the ex-VAT price), but they could argue 98% renters are trade buyers ands there was no intention to mislead. Also, all they get is a slap on the wrist, not anything useful to you by way of a reduction.

  • Haha 1

Share this post


Link to post
Share on other sites

Have merged two threads regarding the same issue.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

There was NOTHING to merge. It was a DUPLICATED message!

Share this post


Link to post
Share on other sites
There was NOTHING to merge. It was a DUPLICATED message!

 

Buzby, there were two threads both with the same title and the same first post. We do not delete threads where they are duplicated. They are either unapproved or merged. I chose to merge. You will see there is a duplicated post at the beginning, post 1 and 2 made a minute apart.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

I spoke to the rental company and spoke to the highways agency, they both told me that the permit is for the company that provides the skip, not me. It is therefore not transferable between companies and I would have to pay for a second permit.

 

That makes sense because it's about liability insurance, safety, skip placement, road damage etc which is the responsibility of the company.

 

Coincidentally, the helpful guy at the highways agency told me that he was just about to process the permit and that if I cancelled it then I wouldn't get charged.

 

I forwarded this information on to the skip hire company and they have refunded the full amount.

 

I'm going to get a 2 cu.yd skip next week which will be a lot cheaper and then take the rest of the stuff to the rubbish dump in my van.

 

It seems funny now because the reason I wanted a skip in the first place is that Bedfordshire rubbish dumps require a permit for vehicles with less than 4 seats or more than 4 tyres (ie vans).

 

Still, at least those permits are free...

Share this post


Link to post
Share on other sites

Sorry that was my fault, the page wouldn't refresh when I clicked Submit Post so I changed the title and clicked Submit it again.

 

Buzby, there were two threads both with the same title and the same first post. We do not delete threads where they are duplicated. They are either unapproved or merged. I chose to merge. You will see there is a duplicated post at the beginning, post 1 and 2 made a minute apart.

Share this post


Link to post
Share on other sites

I am pleased you have sorted it out shade.

 

Not a problem with the duplicated thread, it happens quite frequently :)


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

Er yes ?

 

Sometimes users (myself included) find CAG lurches and it becomes possible to have duplicated messages in place in a thread. But this wasn't the problem, it was the saame message with a different title in the same sub-forum. Since there were no comments to the duplicate, then removing this would be the most sensible option. Merging, only makes sense when it combines information that it pertinent to the joined thread. NOT, when it simply results in a duplicated post in the SAME thread, as this makes the OP look silly (or the CAG s/w playing tricks again).

 

It just keeps things tidy!

Share this post


Link to post
Share on other sites

Great result I'm really pleased you got this sorted out and your money back in full.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...