Talktalk=useless!

[rambo]

Oredered phone/internet from talktalk, recieved my router through the post and told that they would turn up today between 8am and 1300.

Engineer phoned 2 days ago to confirm he was comming(which I thought was very good).

Guess what?

Not turned up, not even a phone call !!

Called talktalk, they said that because they contract out to BT they can do nothing about it and I will have to wait until friday to book a new appointment.

Took a day off work today.

 

Soooo bloody angry!!

[locutus]

TalkTalk are Dependant on BT Openreach for installing lines and maintenance.

 

Now I'll assume you were having a line installed. Can I ask have you got a BT box in your home? If so the engineer may not have needed to access your house, and has connected all the wires up in the green box at the end of your road and in the exchange. If you have all the equipment, try plugging it in!

[rambo]

Was with TT at my old house, no problems whatsoever, and the moved about 2 miles away 8 months ago and the problems started.

 

From day one of the move to new house the internet connection has been a nightmare, not connected, constantly dropping the connection and speeds ranging from 00.5 meg to 5 meg.

 

Approx 10 visits from engineers, 3 routers and 3 filters later the problem still exists.

God knows how many times ive called TT, at least about 20 I reckon.

A few of the engineers have said the fault is between the exchange and the house, and yet TT have done nothing.

 

I'm useing my 3 dongle to write this, TT is down yet again!!!! The dongle is brilliant, never drops and I get 6-7 meg consistent.

 

Ive had enough of TT and am going to another provider, ive still got time to run on my contract with TT, they won't be getting a penny.

 

TT customer service? = non existent!!!!

[MUChok]

I had similar issue with them, their customer service is really bad, long wait all the time. I changed to O2 which I have no problem so far.

[rambo]

Came in from work tonight, internet connected but really slow. Went on TT website to check my speed= 0.31 meg!!!

Guess what, TT website said that it was pretty good!!!! FFS TT!!!!!

[postggj]

think yourself lucky

 

i transfered from BT to sky last monday, 7 days later and i still have no phone or internet

 

i too am using a 3 dongle at the moment

[AuraTodd]

Is post office broadband and telephone better then Talk Talk?

[balster]

talk talk are terrible, i was on nildram they were brilliant, until they got bought out by talk talk. agetting a mac code took me 3 months!!! been with sky for nearly two years, not a single problem.

[AuraTodd]

Do Sky do unlimited broadband please?

[martin g]

Yes Sky do, switched from TT and I've not had any problems at all.

Martin g

[AuraTodd]

How much do they charge for it? i don't want the TV just the broadband and telephone please?

[IdaInFife]

without tv its £10 unlimited bb and £14.50 for line rental with free weekend uk calls.

[AuraTodd]

Is that £10 a month unlimited broadband? That's cheaper then TalkTalk I think. Also with the phone, is it cheaper after 6pm and do they do a calling circle??

[Tati]

i'm thinking of leaving talk talk but i dont know who else to go to. talk talk;s internet is constantly going off and my bill seems to only be increasing higher and higher. lol anybody know of any good internet and phone packages? i sued to think talk talk were it, but lately they seem to be getting worser and worser.

[zoltron]

Sky are in the best bunch if its ADSL you are after, totally unlimited....

 

You don't have to have the TV, without it the BB is a little more expensive.....