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    • What did she actually put on the form? would be good to see what was sent to them, as likely she has outed the driver .
    • Attachments (Exhibits)   FTMDave and I have called them "Attachments" but I note Andyorch used the term "Exhibits".  I don't think it makes any difference which you use but perhaps Exhibits is more correct.  Whichever you use, make sure you use the term consistently.  (i'm going to use Attachment for now).   You use Attachments as supporting evidence for things you mention in the numbered particulars of your claim.  Might be a report from a third party or a quote from a third party.  In the relevant numbered particular of your claim you refer to the appropriate Attachment supporting that part of the claim.  eg like this "(See Attachment A)".   You can use numbers or capital letters to identify each Attachment.  I don't think it matters which but be consistent in your usage.   It helps if the Attachments are organised and incorporated into your claim in a logical sequence.  (eg A, B, C etc)   Make sure each attachment is clearly labelled "Attachment A"  etc.   If it is not immediately clear to the reader what an attachment is, put a brief description.  Eg "Quote from XXXXX Ltd to complete unfinished plastering" or whatever.  Make sure the reader can understand what each attachment is.   Ideally each Attachment will be no more than one page.  So you can make the labelling of attachments even clearer by labelling them "Attachment A  -  page 1 of 1" etc etc.   If an attachment is longer than one page you label it "Attachment A - page 1 of 2" and then "Attachment A - page 2 of 2", or whatever it is.   By doing all that you are making it easier for the judge to follow - and you want the judge on your side...   Now - what you've posted in #109 is helpful because it adds up to to £16577.  Which is good.  But if I were the judge, I'd want to know where the individual items come from.     So what you have posted in #109 should - I suggest - be your final attachment.  Let's call it "Attachment H" for now.  So at the end of your particulars of counterclaim where you say you are claiming £16577 from the defendant, you put the reference "See Attachment H".   The judge then looks at Attachment H and sees a total of £16577.  What you then need on Attachment H next to each individual item on there, is a reference to which earlier Attachment that item comes from.  eg "See Attachment C".  The judge can then look at Attachment C and understand where the item on Attachment H comes from.  By doing that rigorously and methodically for each item on Attachment H you are justifying each item and the total of £16577.  Yes?   Your schedule in #109 is OK but raises questions that need answering.  eg: spelling as spotted by Honeybee13 Grand total as spotted by Honeybee13 TBA or estimates as per my previous post and Honeybee why is it in two separate sections (£8577 and £8000)? The item numbering is absolute garbage At the end of the day it is going to be the detail (or lack of detail) in your attachments that will win (or lose) you the case.  It has to be just right and you have to be consistent.  It has to be logical, methodical and consistent so it can be understood immediately.   I don't want you to give me answers to these questions.  I want you to act on them.   As I said earlier, don't post any more work you have done for now.  Wait until FTMDave is back this evening so we are all working from the same page at the same time.   If Andyorch or FTMDave suggest anything that disagrees with me, go with what they say.  They know more than me.   (I suspect one of them might suggest some kind of contents list identifying and listing all the different attachments)    
    • Hi again I sent my letter off on Monday, signed for delivery as I wanted to make sure it's got there, it was finally delivered yesterday Last night I had a text from them:   "There is a 50% settlement discount available on your account.  If you cannot pay in full this can be paid across 3 equal monthly instalments of £339.57.  To take advantage of this offer please visit" and then a website link.   Hopefully they will be in touch soon to say they've taken the letter on board and will leave me alone now.   I'll update this thread if I hear anything, it really helped me to see others had been in my situation. Fingers crossed
    • It hasnt caused tfl financial harm, those cards are paid for by the public purse. Your abuse of that is what you need to get acrossYour   id also state a criminal record will destroy your future career totally.   Dx
    • sure, this is the email i will send today unless there are any changes i should make?   Dear Sir/Madam,   I am emailing as I wish to ask for an out of court settlement regarding my case (case number). I realise that my actions have caused TFL financial harm and for that I am truly sorry, and would like to help remedy this in any way. Whilst there is no excuse for my actions, at the time, I was struggling to afford transport as a student working only 6 hours a week. Student finance did not provide maintenance for masters and on top of this, I was on universal credit during that time. I have since been paying for the travel using my bank card and despite going into overdraft multiple times, I continued to pay the full fare for the past 4 months and will continue to do so. This is a mistake I truly regret and am willing to pay the entire amount stated to settle this as soon as possible. Thank you in advance for your consideration.   Kind regards,    
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Talktalk=useless!


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Oredered phone/internet from talktalk, recieved my router through the post and told that they would turn up today between 8am and 1300.

Engineer phoned 2 days ago to confirm he was comming(which I thought was very good).

Guess what?

Not turned up, not even a phone call !!

Called talktalk, they said that because they contract out to BT they can do nothing about it and I will have to wait until friday to book a new appointment.

Took a day off work today.

 

Soooo bloody angry!!

All I ask is to be treated fairly and lawfully.

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TalkTalk are Dependant on BT Openreach for installing lines and maintenance.

 

Now I'll assume you were having a line installed. Can I ask have you got a BT box in your home? If so the engineer may not have needed to access your house, and has connected all the wires up in the green box at the end of your road and in the exchange. If you have all the equipment, try plugging it in!

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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  • 2 years later...

Was with TT at my old house, no problems whatsoever, and the moved about 2 miles away 8 months ago and the problems started.

 

From day one of the move to new house the internet connection has been a nightmare, not connected, constantly dropping the connection and speeds ranging from 00.5 meg to 5 meg.

 

Approx 10 visits from engineers, 3 routers and 3 filters later the problem still exists.

God knows how many times ive called TT, at least about 20 I reckon.

A few of the engineers have said the fault is between the exchange and the house, and yet TT have done nothing.

 

I'm useing my 3 dongle to write this, TT is down yet again!!!! The dongle is brilliant, never drops and I get 6-7 meg consistent.

 

Ive had enough of TT and am going to another provider, ive still got time to run on my contract with TT, they won't be getting a penny.

 

TT customer service? = non existent!!!!

All I ask is to be treated fairly and lawfully.

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Came in from work tonight, internet connected but really slow. Went on TT website to check my speed= 0.31 meg!!!

Guess what, TT website said that it was pretty good!!!! FFS TT!!!!!

All I ask is to be treated fairly and lawfully.

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  • 4 weeks later...

talk talk are terrible, i was on nildram they were brilliant, until they got bought out by talk talk. agetting a mac code took me 3 months!!! been with sky for nearly two years, not a single problem.

Support this great site where free invaluable advice is provided.

I've saved £1000's because of this site...so could you.

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without tv its £10 unlimited bb and £14.50 for line rental with free weekend uk calls.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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  • 1 month later...

i'm thinking of leaving talk talk but i dont know who else to go to. talk talk;s internet is constantly going off and my bill seems to only be increasing higher and higher. lol anybody know of any good internet and phone packages? i sued to think talk talk were it, but lately they seem to be getting worser and worser.

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