Jump to content
  • Tweets

  • Posts

    • Not sure about the lease read through all the documents i have and couldnt find anything about parking. Contacted the management Office to get a copy sent to me. When i complained to them about the ticket they told me to appeal so they clearly don't care.      and yes it's a gated underground parking area with key fob entry. 
    • The coronavirus pandemic has thrown many countries into recession - but what exactly is it and how could it affect you? View the full article
    • Oh and before bed   Officially leaked statements about a PHE report claiming that a UK study will say there is little evidence of children transmitting Covid.   Leakers stats look impressive until you realise he's on Johnson's SAGE so makes you think - huh - hows that then when all the science I've seen says different, and there are a number of reports of spreads in schools across the world from schools that had opened.   Then, little as the information 'leaked' is, you see   "largest studies in the world on coronavirus in schools" and then "The study was carried out in 100 institutions in the UK and is expected to be published later this year. About 20,000 pupils and teachers in 100 schools across England were tested to monitor the spread of the disease up to the end of the summer term – which runs from April-July in Britain."   Then you click. That averages 200 pupils and staff per 'institution' checked We dont know what these institutions are, but I think over 200 is the average for infants schools. Other schools tend to be FAR larger. Did they test everyone at each institution, or just some ??? we don't know yet - they are choosing not to leak that - Wonder why?   We currently understand that younger children (pre teenage) seem to present few/less symptoms  (statistically) but large increases in teenager covid has been reported as lockdowns ease and they start to meet more.   I know my OH's grandson (mother a nurse) has remained at school in classes one third or less that normal, with the majority of kids having front line worker parents - so well aware of the discipline and hygiene necessary. We know the schools maintain distancing, monitoring and maintenance which would be IMPOSSIBLE in normal class sizes.   So in a lock down situation, with class sizes significantly lower than normal (highly aware front-line workers kids mainly), increased distancing and cleaning made possible by SIGNIFICANTLY smaller class sizes - Has maybe resulted in no great evidence of covid spread perhaps?   Well Whoopy do. Lets ramp the class sizes back up to 30+ and see what happens ..     Lets let the mail lead the way Coronavirus infection rates are rising in ALL age groups under 65, Public Health England data shows with biggest surge in under-fives which 'should be watched very carefully' https://www.dailymail.co.uk/news/article-8615423/Coronavirus-infection-rates-rising-age-groups-65-Public-Health-England-data-shows.html     and the ONS stats showing how similar the stats are (a statistically significant  difference can be very little actual difference)   https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/conditionsanddiseases/articles/coronaviruscovid19infectionsinthecommunityinengland/july2020     Notes: These statistics refer to infections reported in the community, by which we mean private households. These figures exclude infections reported in hospitals, care homes or other institutional settings.  
    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
MichaelGriffin

Small Claims Court - Letters from other customers to support case

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3589 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello

 

I am hoping for some help please.

 

I have recently had a new bathroom installed from a local company in Bristol and I have had on going issues with them and it has gotten to the stage where we will be attending a hearing in the small claims court.

 

I would like some advice please regarding the admissibility of using other customer's letters as supporting evidence for my case. They have also had issues regarding this particular company and I feel it would be worthwhile if possible to use them.

 

So I am asking really is am I allowed to present these letters of complaint in the small claims court (and if so, is there a protocol I should follow). Also, do you think it will help a case such as this to present such, or will they disregard this as not strictly relevant etc.?

 

Would appreciate any input.

 

Thanks.

Share this post


Link to post
Share on other sites

I cant see why this would be allowed, or relevant.

 

The only issue before the court is the contractual arrangement between yourselves and the company.

 

Any lack to honour previous or subsequent agreements is irrelevant.

  • Haha 1

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

Thanks for the reply. I think it would be relevant as the issues I am experiencing bare resemblance to other customer's experiences and supports my view that their workmanship does not meet the acceptable quality standards.

 

In terms of the strict legality of producing such in the small claims court - is this OK to do - so long as it is declared to the other party of course before? All I have read so far is that in the small claims court grants wide discretion to the judge and the rules regarding evidence are not as strict as higher value claims.

Share this post


Link to post
Share on other sites
Thanks for the reply. I think it would be relevant as the issues I am experiencing bare resemblance to other customer's experiences and supports my view that their workmanship does not meet the acceptable quality standards.
You do, the court wont.

 

It is irrelevant in YOUR particular case whether OTHER workmanship done has not met quality standards. All that matters is whether the workmanship in YOUR case was not met - others experiencing poor quality does not establish this, nor back up your claim.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

It would certainly do no harm to obtain letters from other dissatisfied customers. There is a chance that the bathroom company may say that they have never had any other complaints, at which point you could produce the letters.

However, how do the court know that you haven't written the letters yourself?

Share this post


Link to post
Share on other sites

Thanks for that. So relevance aside - I would be allowed to present them, i.e., there is nothing to say I cannot bring it (I have the other customer's permission)?

 

Again all I have found re evidence in the small claims court is that there is wide discretion given to the judge in determining what evidence can/cannot be used and it is he that determines its relevance etc.

 

Thanks again

Share this post


Link to post
Share on other sites

It certainly wont go AGAINST you to bring such letters.

 

However, I suspect they will be dismissed out of hand by any court.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

Remember that any letters you produce are not evidence as to what has happened in your instance, only what has occurred previously.

Share this post


Link to post
Share on other sites

I would like some advice please regarding the admissibility of using other customer's letters as supporting evidence for my case. They have also had issues regarding this particular company and I feel it would be worthwhile if possible to use them.

 

So I am asking really is am I allowed to present these letters of complaint in the small claims court (and if so, is there a protocol I should follow). Also, do you think it will help a case such as this to present such, or will they disregard this as not strictly relevant etc.?

 

:whoo:

 

"not strictly relevant" appears to answer the question.

 

If there is not a particularly relevant fact to be proved, it's extra work for nothing for as far as a judge is concerned and he is not going to thank you for that.

 

:???:

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...