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    • We'd love to return it but from everything I've read it would a long drawn out business so keeping it would probably be simpler.   I think we are going to give them a chance to sort the heating/hot water.We've got very squeaky brakes now which my local garage is going to look at a week on Monday. I'm saving all receipts etc. I'd also like to charge them for fuel used and my time doing what they should have done.   The time they take to get anything done is what is bothering me. If I choose to go somewhere else for a repair for anything would I be able to charge Marquis or do I have to continue using their warranty   I hadn't thought of getting an independent assessment, not sure how you go about it but I'll look into it. Thanks for the reply  
    • Bristol Energy may be in a difficult position at the moment, as Bristol City Council who own them, have decided to sell .  Whether this has affected them being able to deal with Data Protection Subject Access Requests ?  I should imagine that their customers may be contacting them in large numbers given the uncertainty and that may the reason for any delays.    The OP may want to resolve their issue as soon as possible, as if another energy company does buy the portfolio of customers remaining, I am not sure this would lead to a quicker resolution.
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    • Please will you monitor this thread for a fuller reply later.    However have you had any independent assessments of the the standard of the motorhome and also of the cost of repairs?   Do you want to keep the motorhome or are you looking to return it?
    • Hi, I'm looking for advice on what is the best way going forward for me to deal with Marquis.i bought a 2012 campervan for 32,000 from them in June. Since then I've been back a few times with problems.œ   I didn't expect the van to be perfect and I have done quite a few repairs myself. The van couldn't have had any real habitation check though and it was very dirty inside.   Since I started complaining they've replaced a broken awning ,but it took 2 visits for them to clean blockages in the waste system. I'm still waiting for them to replace tank sensors.   I finally managed to get away for a few days in the van last week and lo and behold no hot water or heating. I rang them only to be asked if I was new to caravanning etc. We've had 3 caravans and 2 previous campervans. One of their"highly trained technicians"rang me back to talk me through using the heating and then he agreed that we had a problem. So now it's booked in with them for 24th August.   They sold me a dirty van without giving it any real habitation check.i had to buy tools to change the cabin filter (not done because of coronavirus risk ) and discinfect the air intake system as it smelt so bad. I've found that the fridge has a crack in the lining, I've repaired the shower fitting, toilet cassette seal, and spent hours cleaning encrusted dirt off the toilet and cassette. I've sent emails listing all this and other things I've done. Each time I've found something needing doing I've thought that this will be the last.   I have no confidence in them at all, they can't even glue a piece of trim down. We are actually sick of the van now, all the joy has gone and we would like to hurt the company in their pockets if possible. Any suggestions please? 
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drvickymitch

Legal services commission seeking charge against home for statutory charge 5 years later

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Hi i would really appreciate some help and know nothing about the law.

 

In 2005 the LSC granted me legal aid in a case against an ex-partner after which i recieved approx £5000 from him and was told the statutory charge was £1000. I paid the deposit for my home with the 5k and was told a charge would be applied against my property. I then heard nothing for almost 5 years so i assumed that the statutory charge wasnt applicable to me or that they had issued a charge against my property and i would repay it when i sold.

 

Then out of the blue i recieve a letter stating that i now owe them £1200 and that they are now applying for a charge against my property. I then recieved a letter from the land registry stating that the LSC had applied for the charge and inviting me to appeal.

 

I want to know whether they can issue a charge on my home 5 years later and whether i have to pay the £1200 When i have a letter from 2005 stating it was only £1000 as they never informed me that i was paying interest or charges were being applied. I could pay the charge but would need 6 months or so to do so. I would prefer not to have a charge against my home so would the LSC permit me to pay the charge over the next 6 months and not seek a charge as they have waited 5 years already so can hardly complain about the time scale. Would it affect my credit rating or me a major hassle to repay the charge against my property if the LSC do make it.

 

Very confused by the whole thing and a little annoyed that they can do this 5 years later when they havent even bothered to write to me before now. I know i have to pay the original £1000 but dont see how they can suddenly increase it by £200 without giving me any notice. Any thoughts will be greatly appreciated

 

THANKS

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