Jump to content
  • Tweets

  • Posts

    • And as for “what if I get sick the last week” (or those last three days)......   well, you’d get sick pay. Would you go into your new workplace?   HMRC may not be bothered by 2 overlapping jobs of course, but if NHS CFS (counter fraud And security) noticed that either: a) you were claiming over-lapping sick pay for 2 jobs, or b) you were claiming sick pay for one job while well enough to turn in for the other: expect them to view at least one of the sick pay claims as fraudulent!   if you annoy your “difficult” manager : they might be difficult enough to highlight it for the local NHS CF specialist
    • Hello, Can someone advise if the attached is a valid charge please?  I had parked in the car park and paid but then got delayed and have ended up with a ticket for parking longer than I should have done.   I know they will refuse the appeal but is this charge enforceable?   Charge Notice.pdf
    • The dealer is called Carwise in Epping. It's not the most established of premises. When i was there i'd say there was about 10-15 cars inside and an office. I've seen these reviews of them which seem to replicate my experience. https://www.cardealerreviews.co.uk/dealership/hr-autos-epping-essex-england (note previous name). It's quite worrying.    
    • To me, it isn't just about social distancing and hygiene measures. I'm far from the first to say it but until there's a reliable track and trace system, I don't think this can be managed properly.   Children may not suffer as much as adults, although some do, they can be asymptomatic and pass on the virus to the rest of the family.   https://www.walesonline.co.uk/news/uk-news/lockdown-david-king-second-wave-18739973
    • When will most schools actually re-open in September ?   And when they open, will they be providing teaching over the number hours 9am to 3pm  ?   I am thinking of the school I attended, which was a large Victorian building, with many modern extensions.  The classrooms which could accommodate about 35 Children elbow to elbow, will only be able to accommodate 20 at the most with any reasonable distancing.   Or does the whole class  of say 35 stay in a bubble and the teachers move around to teach the different subjects ?    I can see many schools opening later in September, not for all pupils for all days and not doing the full hours.   This is going to be very difficult to manage for all those concerned, including parents looking to return to work.     
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
doggiebag

MYDHNL not able to pick up from their depo

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3588 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

MYDHNL that they had called but missed me, I had no idea that they were calling to make a delivery. It as a bit of luck that the card was still there when I got home last week.

Tried to get into their website to change delivery date. The site gave me alternative days for delivery but I needed to at home from 8am to 8pm or I could pick item up from there depot. Made the journey there today to depot to pick up item as I could not wait in all day for a package to be delivered. Took me an hr to get to their depot and when I got there I was told that I could not pick my item up as I had to make an appointment to do that. I said that I could not wait in all day for a delivery then she keep on saying that I did not pay for a morning or afternoon delivery but I told that the delivery was free with the order then she well what do you want to do. I travelled an hour the depot to collect my purchased and I was really getting very annoyed with this service.

 

I was told you can either make another delivery date or come back tomorrow and pick it up or send it back. I was really cross when she come back again as I had spent an hr travelling to get it from them. I told her to send it back but I would be complaining about their service.

 

I want to complain to Amazon but cannot find anywhere on their website to do this. Any suggestion please.

Share this post


Link to post
Share on other sites

I find it annoying that Amazon never dsplay the delivery price until youa re right at the check out whereas many sites the delivery charge is clear. I would do the same and send it back as I have no patience with morons!

Share this post


Link to post
Share on other sites

Thank you Surfer01 for reply, on the amazon website it said free delivery and I purchased on that basic but when I got to the HOME DELIVERY NETWORK LTD in Wembley today to pick up the item as I could not wait in from 8am to 8pm that was why I went there, but when they would or could not let me have my purchase, and wanted to spend anothere couple of hrs travelling to collect it tomorrow I said send it back.

 

I want to make a complain to amazon but cannot find anywhere on their website to do this...would you know how I could make a complain to to Amazon about the company that they are using on their website as there is no contact number on their site. :roll:

Share this post


Link to post
Share on other sites

I may be mistaken but if you asked for the free delivery you may have committed yourself to having something like £45 deducted from your current account within the next few days. I suggest you do a search on this site and see if I am correct.

Share this post


Link to post
Share on other sites
I may be mistaken but if you asked for the free delivery you may have committed yourself to having something like £45 deducted from your current account within the next few days. I suggest you do a search on this site and see if I am correct.

why would I have £45 deduction from my account. On amazon sit it say the item would be fee delivery so I cannot understand why a deduction of £45 comes from.............

Share this post


Link to post
Share on other sites
why would I have £45 deduction from my account. On amazon sit it say the item would be fee delivery so I cannot understand why a deduction of £45 comes from.............
Surfer01 was just checking you hadn't inadvertently signed up to Amazon Prime:

http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_lnav_dyn?ie=UTF8&nodeId=200182130

Share this post


Link to post
Share on other sites

Thaks for that I seen that services on Amazon website and did not take up the offer.

 

It was annoying to go to pick up my item and after travelling so far to get it from the depot that has not got a clue how to run a business'.

 

Surely they could have employed a few more people for christmas and get their storage sorted out. It is not like that there is a shortage of people that needs employment or some on job experiences. What is wrong with these employers now a days have they got no savvy. Organisation like this seems to out to get the punter for what ever they can for a little as possible but will not give any sort of service that would bring them more work/contracts etc.

 

Arranging storage in alphabet or numerical order would not be difficult to do and would only take someone out of school looking for extra work for christmas to do this for them at very little cost. :sad: Rant over.....

Share this post


Link to post
Share on other sites

In all fairness, I'm 99% positive that HDNL do state to contact them to arrange either collection or redelivery on their cards - its been a while since I've had anything delivered from them, but last time I did I arranged to collect using their web portal, then went to the depot.

 

Also in fairness, most couriers will usually attempt redelivery and so it is not unreasonable that you would be therefore expected to let them know not to and to keep the parcel at the depot.

 

However, agreed that due to the time that had passed here, it was obviously a jobsworth, as clearly the parcel will have been at the depot.

 

In my experience HDNL are the worst courier.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

I've complained to Amazon before about Home Delivery Network - I think I went through the 'Contact Us' section.


RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Share this post


Link to post
Share on other sites

Thanks all for help.

 

Got my delivery this evening and i have got to give credit where it is due Amazon was got it sorted for me straight away and a wonderful delivery person got it to me.

 

I still think though that the depot should have been sorted out for customer to be able to pick purchased up when they go there for them.

 

Well happy and hope it works now.....

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...