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    • It definitely has to be 100% or they have pulled a fast one on you - even before the govt clarified on this I found advise to this end that it has to be pre-furlough pay.
    • I thought so, I managed to get hold of ACAS and have put in a claim.    thank you 
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    • Thank you so much for the replies already!   Just to add to the original post , I no longer live at the address that they've send the letter to (have changed my address with DvLa) not sure if it makes a difference    For a windscreen ticket  1 The date of infringement? 11th February 2017   2 Have you yet appealed to the parking company yet? Yes. I dont have any evidence of it as it was from 3 years ago. I sent photos of the car park and my parking ticket . I still have the paid parking ticket    has there been a response? No.      have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] I can't recall this. But I believe I may have    When I received debt collectors letters , I then sent the offer to pay letters and the PDA   5 Who is the parking company? One parking solution    6. where exactly [Carpark name and town] did you park? Vantage point , brighton  08-13-2020-11.24.33.pdf offer to pay - pcn.pdf pda.pdf
    • ok, bit more info i should have stated. The claim was started within the 6 years stat limitation. the hearing was after 6 years had expired and so was the strike out. It is now 8 years past default notice, and i have not heard anything since strike out for 1.5 years. surely another claim for the same terminated account is timebarred, even if they change the amount to a lesser amount.   the issue is the oc bank has written to me stating i am due a refund of wrongly taken charges and interest FROM 2011 and have applied the refund to the os balance, which is with the purchaser company who was struck out. The oc say they have informed the purchaser of the revised balance, which means the claim against me by the purchaser was for the wrong balance. surely this does not mean thy could use this balance for a new claim 8 years later? this smells like a trick.
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Redstar Financial Management

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Hi I am new to the CAG site and have looked around to see if I could find answers but haven't been able to find anything so any help or links to other threads would be fantastic.

My second problem today is with Red Star Financial Management.

After successfully claiming back my PPI through Blue Sky (who I’d recommend) they said they didn’t do Enforceability so I looked round for another firm and did all the checks with the CSC and law society then decided on Red Star as it was a “Free Legal Audit” and if the solicitors didn’t accept the case I would get a full refund which duped me into stupidly paying the £295 per agreement up front.

Now as I had claimed my PPI I already had all my agreements in hand which I sent over in March expecting things to move quickly as I was told at the time of payment.

I then spent 3 months trying to get an update and kept being told they were waiting on the agreements from the creditors, I told them they already had them to which I was told that procedure is that they had to request them themselves and this takes time so waited a while longer.

I then got a text saying that the solicitors had sent me a letter with the outcome of the Audit.

This never came and I kept getting fobbed off with “the solicitors are delaying things” eventually I got the letters from Red Star telling me my case would go no further as the case wasn’t strong enough “ok” I thought but where is my cheque as I was on the impression that I would only be charged if the case was accepted and these letters said that it hadn’t.

I called Redstar and asked this and was told that the case was accepted, the solicitors has audited the case and gone to their insurance company who covers their losses if they lose and it was “Amber” which wasn’t deemed strong enough to pursue.

I then argued this and was told that I would only get a refund if the case hadn’t fitted the criteria when REDSTAR staff audited the agreements and that Redstar hadn’t made any money out of this as they only get tail end commission.

Personally this sounds wrong as they could say every agreement is deemed able to be claimed even knowing full well the solicitor will not take the case, that is even if they actually do have a solicitors and they do send them out.

I would like advice on 2 things.

Firstly I asked for all correspondence under the Data Protection act and all they have sent me is the forms I filled in, am I within my rights to ask for all correspondence between RedStar and the solicitors used (if they even exist) including their name and address and all letters relating to my case?

Secondly I have an email from a Redstar employee saying that I would get a “Free Legal Audit” my question is to use this term would the person doing the audit have to have some kind of legal qualification?

I may also have the conversation recorded through my work, would I be able to use this as evidence that I was led down the garden path by the salesman?

Edited by slick132
more careful wording used and title edited

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