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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice plse on anti virus software


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I am currently running Avast anti virus (the free version) which has been great and very easy to use but it expires in the next few days and I keep getting a "prompt" from Avast warning me that my current version is "obsolete" and giving me 2 alternatives. Option 1 is to renew the "free" version or Option 2 is to pay what they say is half price of about £26 giving a much better level of protection.

 

As I'm unemployed and hard up I have to think long & hard before shelling out money and am wondering what to do.

 

Being a relative novice on these matters I'd appreciate any helpful advice from more experienced/savvy caggers. I have heard from a friend who was using "AVG" free anti virus but said it wasn't very good and if you look on Google the choice is mindboggling so if anyone can point me in the right direction I'd sure appreciate it!

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Providing you are running a genuine microsoft windows, you can get Microsoft Security Essentials for free. Just put it into the "search the web" box at the top of this page, and you will find it :)

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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I use both Avast and Microsoft Security Essentials at the same time with no problems at all. Double protection. Keep with Avast as it is still the most accredited free security at the moment. Just right click on the Avast icon on your toolbar on the bottom right of your screen and then follow the registration links. Each free licence lasts 12 months, but you can renew it each year. Also (if your Avast icon is blue) you can uninstall that one and go to the Avast website and download the latest version (which has an orange icon). Instead of going through your add/remove programs to uninstall the old version, just install CCleaner and click on Tools-Avast-Run Uninstaller. Ccleaner is also good for cleaning up your internet history, cookies etc.

 

Here's the links for both (free)

 

http://www.filehippo.com/download_ccleaner (download latest version)

 

 

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&tag=button

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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I bought mine for my child's laptop but still get Viruses. They are all as bad as each other as Viruses are created to attack Microsoft systems. ESET NOD32 seem to work well for me.

 

I apologise for differing, but I have children that each have their own laptop. Any virus that enters their system has been their fault. (Hence the added security I have added myself on all of the laptops). All security can simply been turned off by simply ignoring a warning that something may be corrupt (there are also such things as false negatives though). I would advise more parental control and make sure that the children just have a basic account on the PC and you are the only administrator. That way, they cannot download anything whatsoever without your password.

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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If kids are getting viruses on their PC there is a good chance they are looking at content you would not approve of. If they are illegally downloading, it will come down to your responsibility.

 

If you find viruses are an issue, run a Linux build for them. Viruses attack windows as 95% of all computers use windows, and people who run Linux are generally tech savvy so the virus creators don't bother with it. With Linux you can still brows the internet, and also play music and multimedia, gaming can be tough tho.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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  • 3 weeks later...

Avast is free forever. All they want is that you re-copnfirm your email address each year.

 

Spybot - http://www.safer-networking.org/en/home/index.html is free and is very good at clearing out spyware. Make sure that you get Spybot from the safer networking site. There are are other sites which masquerade as Spybot

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