Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

JSA non-payment


Please note that this topic has not had any new posts for the last 3668 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hey guys!, Wondered if any of you would be able to help me! :)

 

So I've been signing on coming up to 13 weeks now :(, anyway today i was due to get my fortnightly payment from JCP, after not seeing any payment in my bank by 10am this morning, i took a trip to my job center.

 

The guy at the welcome desk checked my account on his computer and he said he didn't understand why it didn't go in as it says on my file that I'm due to be paid.

 

So he told me to phone up Peterborough Job center offices, where i spoke to a guy and i explained my situation to him and he said he didn't understand why I've not been paid either. he told me that he would have to send an email to the payments department and that they would get back to me between 11am - 2pm today... well it's 3pm now and I've not heard anything?? This isn't the first time they have fobbed me off as last 2 times of me asking for a proof of benefits letter for the dentist they told me it would be in the post or We'll phone you back.. Never did I receive one. I'm not sure what to do now as my local job center tell me to phone head office and head office just tell me they will phone back when they don't.. Who can i contact next?? :( :( :mad2::mad2:

 

Cheers guys in advance for your replies :madgrin:

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites

Can't help with the JSA but with the dentists what you need is a HC1 or HC2 or HC3 certificate.

 

Read this http://www.adviceguide.org.uk/index/your_family/health/help_with_health_costs.htm as it explains all about benefits/low income and help with costs.

 

Even if you are on contribution based benefits you can still qualify for free treatment (or partial help with costs).

Link to post
Share on other sites

Also, May I add.. I've not had any trouble in the past regarding payment on JSA, it's always been paid on time :???:

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites

It's with the NHS (Hospital) as I'ms cared of needles so my dentist won't see me so I wouldn't have to pay anyway?? :???: but anyway, I'm really hacked off with the Job Cnter!!!! :mad2:

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites

Call them again and explain that you had a three hour callback which didn't happen. This should be logged and they should then try and get this callback done much quicker.

 

It isn't fobbing off, it's just not a perfect system and sometimes people in the queue get missed.

Link to post
Share on other sites

Did you take the name of the person or people you spoke to? If so, ask to speak to the Centre Manager and make a complaint. I take it that if there is no money in your account tomorrow, that you will be ringing JCP to find out. If you are told again that they do not understand why you have not been paid ask them to look in the Jobseeker Allowance Payment System (Jsaps). If you are told that they will ring you in 3 hours and nobody calls. Remember to take the persons name and ring him/her back. Then politely but directly ask him/her to explain to you their (JCP) customer charter.

 

Good luck

Link to post
Share on other sites

No money appeared in my bank this morning, Phoned them up at 11am this morning explained that I've not been paid and that I did not recieve the call back yesterday, the guy who i spoke to said that I'd recieve a call back fromt he payment department withint he next hour... at 11:04am i recieved a call from The payment department telling me that the money will be in my account this afternoon... Now the wait to see if it does or not, when i go to the job center tomorrow to sign on I shall ask them what the trouble was and if it will happen again as It's not good!! :)

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites

EVerything is sorted :) benifits wen't into my account ten mins ago :) Thanks guys for your replies! :)

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites

Thanks, But unfortunately my problems with JCP don't stop there, I've just posted another thread on here regarding more problems :(

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...