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    • Thank you for your reply. Yes the hob was bought Sept but not installed until early Dec, started showing faults almost immediately but because it was 'bought' over 30 days Curry's washed their hands of it. The hob cost £229.00 and I still have it here. Yesterday I sent an email to Alex Baldock CEO of Curry's and I received a reply almost immediately from his office who have passed it onto their 'Executive Resolution Team' who will investigate and respond to the matter in due course. The email sent was more or less the exact copy of the one that I posted here so we will now wait their investigation and I will let you know the outcome.
    • The shortage of semiconductors is continuing to have a major impact on industries around the world.View the full article
    • Hi CAG,   First time poster here.   I would like to start off by saying that I've read through various threads and it's quite heartwarming to see the level of attention and support you give to people dealing with often stressful and anxiety inducing circumstances. I'll certainly be making a donation as this is truly a valuable resource.   I've read several similar threads to my own situation but I thought I'd seek your advice.   I opened a letter just a few hours ago from London Collection and Compliance Centre which is dated 11th January 2022 for an amount totalling £870.68. I'll attach a copy below. I can't quite remember the date of the initial offence. For context, I boarded a bus (I believe in 2018) and unbeknownst to me, my contactless card did not register correctly on the reader. I had my headphones in with music playing and was sat for my journey and then was approached by a ticket inspector who informed me that I did not tap and therefore was unable to provide proof of a valid ticket. Despite explaining the circumstances, I was asked for my details which I provided in full. I was honest and forthcoming with the ticket inspector but I wasn't aware this would amount to a fine as I was provided with a printed pass for the remainder of my journey. I accept liability for not being able to provide proof of a valid ticket and do not wish to dispute this regardless of intent.    I'm not entirely sure why I didn't pay the fine upon receipt of TfL's initial correspondence but I'm a long time sufferer of anxiety and depression which at times is so debilitating that I'm unable to make the best decisions or carry out simple actions. Some of which would mean I wouldn't need to make this post. I struggled financially at the time of receiving this letter and further correspondence which placed I did not deal with correctly because of the mental state I was in. I struggled to cope with and stupidly I neglected my responsibility and buried my head in the sand. I made an error in judgement that I wholeheartedly regret.   As of writing (early hours of 26th January 2022), the 10 working days given in the 'Further steps notice' has elapsed (25th January 2022). I rarely receive mail and therefore I don't regularly check my mailbox. However, I decided to take a look today as I suspected I missed a Royal Mail delivery. I intend on calling the number on the letter at the earliest appropriate time in the morning and dealing with this matter. I'm desperate to right my previous wrongs as I've worked hard to deal with my anxiety by beginning therapy. However, like many others in this thread, I'm worried about the prospect of having a criminal record. I'm 26 years only and I don't have any previous convictions nor have I had any trouble with the law. I have a real love for the service TfL provides and I'm capable of listing off an endless stream of related trivia. I have no previous run ins with TfL and regularly travel on the network and pay the correct, full fare each time.    I'm worried about how this will affect my future in regards to employment and my intention of naturalising as a British citizen (I've been in the UK for 20 years now).   I'll note my primary questions below and would truly appreciate your advice.   a) If I get in contact with the number on the letter as soon as possible, will that be too late despite the close proximity to the deadline?   b) What would be the best potential approach to resolving this issue? (I'm unable to pay the amount in as a lump sum.)   c) If I were successful in arranging a payment plan/somehow paying the amount in full, how would that affect the court proceedings? Would this still result in a criminal record?   d) I've seen other threads which mention OOC settlements with TfL, would this be an option despite receipt of a 'Further steps notice' letter?   e) Should I end up in court or have the opportunity to speak to someone over the phone - will I be able to explain my circumstance and plead for leniency?   f) What other general steps would you suggest I take at this stage to mitigate the consequences?   Apologies for this post being so long, I wanted to include as much relevant detail as possible and I'm more than happy to provide any that's missing. I don't want to make excuses for myself. I completely accept I'm in the wrong for allowing things to get to this stage, despite the difficulty I had with my mental state but I want to do right by myself and deal with this. I'll post regular updates and be sure to include a conclusion once I deal with the matter regardless of the outcome.   Thank you in advance for looking at this post, I really do appreciate what you do.   IMG_2609.pdf
    • The worrying aspect is that they could well run away ... then a few months down the line, knowing full well you'd moved, sue you at your old address, knowing you would lose by default.  Therefore I suggest sending the above letter off on Thursday if the other regulars don't disagree, then on Saturday another one to just UKPM     Dear UK Car Park Management Limited,   re: PCN no.XXXXX   please note that I no longer live at XXXXX but that my new address is XXXXX.   Yours,
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Staff meal taken off since minimum pay rise and reducing expanses for owner drivers


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Hello everyone,

 

I am currently working for a very big international pizza delivery chain. Lately the staff members are hardly hit by different forms of cuts. First of all the delivery charge has been cut off from £1 per drop to £0.75 per drop despite the fuel and car maintaining costs are going up. This is for the employee owned cars. I sent this following letter to my manager signed by all the employees but still waiting for a reply. I also read somewhere that minimum mile rate is £0.40 for the first 10000 miles and £0.25 there after. Is it true?

 

 

The Manager

xxx Pizza

 

Subject: Delivery charge

 

Dear Sir;

We would like to draw your attention to an important concern regarding the delivery charges paid by your company. Within the last few years the cost of petrol has risen over 25% but our delivery charge has been dropped from £1 to 0.75 pence. According to our calculations each delivery costs on average between £0.17 and £0.20 per mile including petrol costs, maintenance and road tax, and the average mileage per delivery is around 5 miles in this area, which takes a delivery cost to a minimum of 0.85. Some deliveries go as far as (XYZ), a 12 miles round trip that costs us over £2 but for which we are only getting £0.75. I would also like to remind you that due to the mileage the value of our cars drops as well. We do understand that some of the deliveries are very short distance away but, overall, we are losing money that ends up coming from our own pockets.

We are here to work and make some money for us and our families. This current situation is causing us a bit of financial hardship. Therefore we would like you to review the delivery charges accordingly.

Cost per mile:

Fuel cost per mile: An average car does 40 miles a gallon 1.15*4.54/40=£0.13 per mile

Car maintenance for 10,000 miles costs us around £220 including service, brakes and tyre usage=0.02 per mile

Cost of MOT and road tax are apart from service which is about another £220 per year= £0.60 per day.

We are also concerned about the usage of our mobile phones, making calls on behalf of the company at our own expense. Sometimes we have to call customers or the shop if there are difficulties with the deliveries, but there is no system in place where we could claim this expense.

Thank you for your attention and we are looking forward to a quick response from you.

Yours faithfully,

 

Drivers xxx Pizza

 

Since two weeks we had no reply from them and what came next was a big surprise. Staff meals are now banned. Before staff worked more than 6 hours were given break and a pizza for a meal but now we been asked to bring our own meals from home or can buy with staff discount. In staff handbook it is mentioned that meals are provided. Also my name is out of rota for this current week. I think the reason was that last week I walked out from work for a protest. This company is currently making big time profit but with the expanse of there employees?

 

Any suggestions or help for us? Anyone?

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Sorry, but the technical term for the situation you are in is "screwed". Assuming that you even are employees - not self-employed - then the employer can give any (or no) mileage. The 40p that you mention is the offset amount for tax claims through HMRC which you can claim. And meals should never have been provided in the first place unless you and/or the employer were declaring these as taxable benefits (which they are). And walking out in protest usually gets you sacked.

 

I can't say that I have any sympathy with the employer here, who sounds pretty poor (although probably not any more so than many in the fast food trade) - but it would have been a good idea to check out the position before taking you "industrial action" and not after it.

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I am a barrister specialising in employment law, and only represent employees. My advice on employment issues is advice - not legal opinion - and is based only on the facts you provide. If you want an accurate assessment of your case and prospects, you should get legal opinion from a lawyer - not a public forum. Anything I tell you is for guidance only, and is based on my experience of the law in the context of what details you provide.

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Thanks for a quick reply. I think I am not sacked yet. I worked last night and was not told anything. I always worked hard without any problems at all. I was walked out because I was waiting for 20 minutes if they can sign me in so I could start work. Three other employees came after me and they were signed in straight away. It happened before, they try to save as much money as they can by doing this. I feel a bit sick to be honest and I am agree with you that nothing is going to happen. Lets hope I can manage to keep my job. Employer these days are trying to save as much as they can. In our place water is leaking in few places, some equipments are not working and are dangerous. I had no health and safety training since started in Jan2010, not even fire training. So I don't know what should I do if there is a fire. Run for my life I guess. I hope for the future.

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Thanks for a quick reply. I think I am not sacked yet. I worked last night and was not told anything. I always worked hard without any problems at all. I was walked out because I was waiting for 20 minutes if they can sign me in so I can start work. Three other employees came after me and they were signed in straight away. It happened before, they try to save as much money as they can by doing this. I feel a bit sick to be honest and I am agree with you that nothing is going to happen. Lets hope I can manage to keep my job. Employer these days are trying to save as much as they can. In our place water is leaking in few places, some equipments are not working and are dangerous. I had no health and safety training since started in Jan2010, not even fire training. So I don't know what should I do if there is a fire. Run for my life I guess. I hope for the future.

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If conditions are dangerous you can anonymously report this to the local Council and they will inspect it - if they can fit it in before the government revokes their "ridiculous" powers on health and safety! Otherwise I'd suggest just looking for a better job. Easier said than done, but they are out there if you keep looking.

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I am a barrister specialising in employment law, and only represent employees. My advice on employment issues is advice - not legal opinion - and is based only on the facts you provide. If you want an accurate assessment of your case and prospects, you should get legal opinion from a lawyer - not a public forum. Anything I tell you is for guidance only, and is based on my experience of the law in the context of what details you provide.

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