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Barclaycard nad Debt Managers Limited

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Paying Barclaycard by dd for a loan (reduced payments). Out of the blue a letter from DML to state that this overdue account has been referred to them from Barclaycard URGENT FINAL DEMAND.

This is my first contact (apart from numerous phone calls, including one to work when I have refused to confirm details). Sent CCA request, phone harrassment letter and request for complaints procedure.

This has resulted in 3 letters.

1: CCA requested and copy of complaints procedure enclosed (no it wasn't)

2: NOTICE OF LEGAL ACTION due to my failure to respond to previous letters, solicitors may prepare Court Papers within 7 days etc Must immediately phone Legal Manager

3: 'Nice letter' Complaint being dealt with, phone number removed, they collect ethically and responsibly, CCA request to B/card and a copy of complaints process.

Do I have to wait for a reply? THeir process apparently gives response at the end od of 2, then 21 and then 49 days!

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As soon as the 12 + 2 days have passed in your request for CCA, send the Account in dispute letter, they cannot or should not act in any way until your request is complied with


Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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12 'working' days from receipt of your request is when the account can be disputed, exhaust their complaints procedure, then escalate it further.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I will have to read the CPUTR to see exactly what they have breached with the threat of legal action.

I will be working through thir complaints' procedure.

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I have now received a 'document' from DML. Can I fill in the enclosed I&E form with my offer of repayment.

 

It is a microfiche copy which has an authorised printed signatory but no signature, there are no t&cs, no statement of account or option to cancel.

Masterloan001.jpg

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You got to like their audacity in sending an I&E form also, clowns,


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well I am amazed at the speed with which DML and Barclays have communicated as they have already informed me that B/card say that they hav supplied everything that is required.

They want me to 'provide full details of any further information required'!

I thought they were the ones who were supposed to be aware of their legal obligations:!:

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Sheer incompetence at it's best!


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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DML have returned the account to Barclays!

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Surprise surprise surprise! I wonder who will be the next muppets, probably Moorsoft or Robbersway!


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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