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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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money shop debit card advance


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Hi my wife in december last year took out a £250 debit card advance. For this she had to write three cheques, 2 for £100 and one for £50. The money had to be paid back one month later or you could pay £45 a month and delay them presenting the cheque to the bank. She has delayed every month so far and it is got out of hand now and we cant afford to pay it. What can i do, we have currently payed back around £450 for a debt that is £250, we didnt even get £250 in the store as they charged us for the advance in the first place. So at the moment they are going to present the cheques to the bank next week as we still owe the whole £250. We didnt use a cheque guarentee card so if we cancel the cheques and the debit card can they still take the money out, if we did that is there much chance of them accepting reduced monthly payments. Is there anything we can do as we have paid double what we took from the money shop.

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we have currently payed back around £450 for a debt that is £250, we didnt even get £250 in the store as they charged us for the advance in the first place.

 

Do you have a copy of the agreement she signed ?

 

The payments made, totalling £450, can you provide bank statements showing these payments ?

 

You may want to speak with trading standards about this company. The demands seem excessive. If you can show that they are acting "Unfairly", you may be able to challenge any further demands for payment.

 

We didnt use a cheque guarentee card so if we cancel the cheques and the debit card can they still take the money out,

 

You can contact your bank to stop the cheques. You will be charged for this, @£10 per cheque. If you decide to do this, and considering how much you have already paid, I think it is a serious option.However I would recommend sending The Money Shop a letter informing them of your intentions, outline your concerns.

Send the letter recorded delivery. keep proof that they recieved it, and keep a copy of the letter.

 

Good Luck

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Contact your bank tomorrow to cancel the cheques, also, I would be having an "accident" with the debit card. If you have lost it, then the bank will cancel it and issue a new one with a new card number.

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

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I have not had experience of these people, but until you come to some sort of arrangement with them I think they will keep adding charges.

 

Hopefully, now your thread has been moved, you will get some good advice from people who know how to deal with payday loans.

 

Good Luck

 

HB

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

IF YOU NEED HELP WITH UPLOADING YOUR IMAGES THROUGH PHOTOBUCKET CLICK HERE

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I would not recommend anyone stopping cheques in these circumstances. Money Shop could sue on the dishonour of the cheque. There is no defence to an action brought in these terms except:

 

1. Fraud

2. Total Failure of Consideration

 

A company could obtain a summary judgment under CPR Part 24 and you'd be faced with a massive legal bill if the company used Solicitors.

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Thank you for all the replys stopped the cheques and the debit card so they cant take any more money. They are gong to be ringing soon and i think my best action would be to tell them i do not wishj to deal with them over the phone i only want to deal with them via post. Does anyone have any idea what i am best to put in the letter to them about this.

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I would be honest and say that you are having financial difficulties and make them a monthly offer that you consider to be reasonable. Personally given what you have paid back the very maximum would be the £250 outstanding with no further interest or charges. There is a good argument for giving and negotiating for a lot less given what you have paid back!!!. I doubt they would take you to court and they will probably get nothing if you refuse to pay them. I think you are in a strong position.

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