Jump to content
  • Tweets

  • Posts

    • Can you ask your GP to get a second opinion on the NHS?  (I ought to know because I'm a retired NHS manager, but worked in mental health where x-rays didn't really feature very much(!).)   Your GP may be reluctant for various reasons but you've got nothing to lose by asking.  Might be difficult if there's only one consultant in that specialty locally.   If that is a non-starter, you could ask your GP for a private referral if any of the relevant specialists run private clinics.  Your son'll get seen quicker and an initial private consultation shouldn't cost more than about a couple of hundred quid.  Then take it from there.   (Emphasise to your GP what your real concerns are and why you have them - even if it's just "I looked it up on the internet and it looks like this which can lead to serious complications.  What do you think?  I'm really worried...")   EDIT:  Just looked on my local NHS Clinical Commissioning Group website and searched for "second opinion" but nothing comes up...  I thought you were entitled to one - you'll have to ask your GP.  Or look on your own CCG site.  Oh - despite being a NHS manager I have paid to see a consultant privately.  £150 well spent - if you can afford it... which I appreciate not everyone can.
    • dont think they are even allowed to offer settlement by instalments, they are not creditors.   read the letter carefully and understand what it doesn't actually say....like the word WILL anywhere.   they,  a DCA, can't recommend anything and their client most certainly wouldn't have disclosed anything to a powerless DCA about what their solicitors might or might not have said to them. and ofcourse a solicitor is in no position whatsoever to suggest to their client they get back to the DCA and tell the DCA to tell you their client will accept instalments!   the letter is a load of ole BS that is concocted by the dca without any input or knowledge of their client nor their clients solicitor...   dx      
    • The paediatric orthopaedic consultant at the fracture clinic told us today that he believes it is just a sprain behind the knee. I'm concerned my GP will say something along the lines of, 'you have seen a consultant, he says it will heal in 2 to 3 weeks, you don't know more than him!', or something like that. It's just that I believe I can clearly see a fracture. And as there was no fall or hard knock, only a very tightly streched knee bending at an angle behind, with a load. I figured that the temdon must have pulled some bone up. And thats the injury I found online. I totally take on board what you are saying. You are correct. I guess I'll see what my GP says tomorrow, hopefully she allows me to email the images, if she doesent have access to them already. Thanks again
    • With the global market for recycled cardboard worth billions of dollars, it is attracting criminals. View the full article
    • UK house prices are predicted to fall but a report spells out why property may remain out of reach. View the full article
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 16 replies

Re: Thomas Cook

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3596 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi All,


Booked a 7 night holiday at the end of this month and the dates are the 29th Oct to the 6th November. We (myself and the wife) fly at 18:00hrs and get to Turkey at 12:05am on the 30th now.....


In my mind I've booked a 7 night holiday and & I want but Im only getting 6, why well here goes.


Thomas cook says because we fly on the 29th and land in Turkey on the Saturday morning the 1st days holiday is from the Friday and not Saturday, this means that we only get 6 nights in the hotel and on the last day we are expected to pay the hotel an extra nights stay (Fridat to the early hours of Saturday morning.


As far as Im concerned Im leaving the UK on the Friday, getting to my hotel on the Saturday which is my 1st days holiday so Sat, Sun, Mon, Tues, Wed, Thurs, Fri thats 7 nights in my mind.


Thomas cook says its normal practice for late checkouts to pay extra but not me and Im not happy.


What can I do and has anyone else been conned like this?



Share this post

Link to post
Share on other sites

You do have 7 nights holiday, the first night of your stay is the night of the 29th October you have to pay for this night otherwise you wouldn't be able to check straight into your hotel room on arrival (as international check in time is 2pm). Your nights at the hotel are 29th, 30th, 31st, 1st, 2nd, 3rd, 4th and then you will check out in the daytime on the 5th November and fly home (i'm guessing) very early hours of the 6th November so you will probably be about 10 hours without a hotel room. Most hotels will keep your luggage for you so you can have a wander around on the last day but you will have to check out around 12 lunch time. Or you can sometime pay a little extra to keep your room until later in the day, but you have definately got 7 nights in the hotel. Hope this makes you feel not so cheated , have a nice holiday :)

Share this post

Link to post
Share on other sites

Ummm no we fly at 18:00hrs PM on the 29th November and land at 12:10hrs AM in Turkey time (22:10hrs PM UK time, we then get to the hotel in the early morning of the 30th November which in my mind is then our first nights stay starts.


So its the 30th, 31st, 1st, 2nd, 3rd and 4th and thats our last nights stay in the hotel according to Thomas Cook, thats 6 nights not 7.


We would of expected the above dates and should of had the 5th which woulf of been out 7th night stay and leave the hotel in the early hours of the Saturday morning for the flight home.


As it stands we are a night short and are expected to pay for the last night out of our own pocket and I've already paid for it.


Robbing gets and not happy.




TC are using UK time as the first night stay and thats wrong.

Share this post

Link to post
Share on other sites

The night of the 29th is your first night not the 30th. You arrive in the early hours of the morning of the night of 29th/30th and therefore that counts as your first night since, as the previous poster has already explained, you will be able to check into your room on arrival.


Nights of 29, 30, 31, 1, 2, 3, 4 = 7 nights.


The time is somewhat immaterial, what counts is the period of the day/night you arrive so TC are correct.


If one follows your logic, then you would not be allowed access to your room at all until the afternoon of the 30th which would then be a 6 night holiday. But that won't be the case.

Share this post

Link to post
Share on other sites

I know what you both are saying and yes I can see it now but if I walk into that hotel on the 30th which I'am and book 7 nights then my first night would be the 30th not the 29th and then I'll leave on the 6th.



Share this post

Link to post
Share on other sites
I know what you both are saying and yes I can see it now but if I walk into that hotel on the 30th which I'am and book 7 nights then my first night would be the 30th not the 29th and then I'll leave on the 6th.




Not really. If you walked in to that hotel at 00:10 on the morning of the 30th and booked one night do you really think your check out would be noon on the 31st? ie nearly 36 hours? No of course it wouldnt, it would be 12 noon on the 30th.



Share this post

Link to post
Share on other sites

Again I know what you mean and TC says "If you are travelling on a night flight and arriving early in the morning your room is booked from Midday from the day you travel so you can enter the room upon arrival. This enables you on arrival to check in straight away rather than wait until 2pm to check in. If you contact the hotel prior to arrival or advise the hotel when you arrive that you would like a late check out room they will try there best for you however this is down to the hotels discretion and you may need to pay for this locally".


So the room is actually booked for 12 noon on the 29th but because its a late flight Im missing 16hrs of a 24hr stay.


So its the actual flight times thats the problem and not the room times.


Owe well and thanks for the info but try and get a upgrade or the room extended for the 8th day at my cost :(




Next! :lol:

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...