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    • Looking for a bit of assistance. I moved into a rented flat on 20th April 2024. I viewed it on the 14th April. Before I moved into the flat, the letting agency provided me with an offer sheet, in said offer sheet I made a number of requests and conditions related to me progressing with assuming the tenancy. These were: 1. A professional clean of the flat prior to move in date. 2. The hob, shower glass and bathroom cabinet be replaced prior to move in date. These were all planned actions by the landlord when I viewed it. I could see the boxes for the hob and other items in the flat. I prepared to move in on the 20th April but none of the work mentioned in the offer sheet had been completed. The standard of the clean was abysmal - mouldy food left in the fridge, nothing wiped down, bathroom mouldy etc. The hob, shower glass and bathroom cabinet were also not installed. I decided to not officially move into the flat as it was not in a condition as promised, my partner lives relatively close by so I lived with her initially. It was only on the 24th April that the hob, shower glass and bathroom cabinet were installed. The cleaners visited again 2 weeks after move in date (3rd April) and attempted another clean of the flat. Again, it was a poor job. I resorted to cleaning the flat myself. I have numerous pictures of the things I identified during my clean and have sent this all to the letting agency. Because of the issues faced, I asked the letting agency that the rent be reduced for the initial month. Exactly halved - to represent the 2 weeks that I was not living at the property. The landlord and letting agency have responded by saying that they will be willing to accept 1 weeks rent as a deduction but not 2. My question is, am I in a strong position to insist on the 2 weeks rent returned or have I been fortunate that they have even offered a weeks rent as a deduction? I would like to insist on the 2 weeks. I have paid the 2 weeks only as my rent collection date passed 2 days ago. Thank you for any assistance. Any further relevant details required let me know and I will provide.
    • Fraudsters are increasingly using AI, but are people taking the problem seriously enough?View the full article
    • clarks are just like the rest of 'em. couldn't careless, your advantage here is it's not legally your car, the finance co. should be bought into play . as i think BF eluded too , or has in other threads, if dealer/finance co. dont sort it between themselves FOC to you, another option is to get it fixed then bill both for it, if they refuse, then a court claim is very simple and cheap option to recoup your losses. see where it goes. just musing. dx
    • Thanks for that. Much appreciated. I would have assumed they would have had contacts to do such work as well. I think it's just the general rubbish attitude from Arnold Clark as the amount of times the General Manager of the place was rude or kept referring to "it would have to come out of my margin" to fix issues. Like it was my fault. Oh well - Won't be buying anything from them again.
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Cat damage help.


Harry74
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Hi, I'm new here I hope I've put this in the right forum! My problem is yesterday my neighbour came round asking for my insurance details for my cat. I told him I don't have any and he said well you will be getting a letter off my car insurance as your cat has scratch my bonnet of my car. As there are many cats in the street I asked how he knew it was mine, he said he had it on cctv. I have had the cat for 6 years she doesn't go out much and I have never seen her on a car bonnet! Where do I stand? Will his insurance insist I pay for a respray? I have looked at the scratches they are just above the wheel on the corner of the bonnet. Am I going to get a big bill before christmas?

Thanks in advance for your help.

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I think he's taking the mick to be honest!

I've never heard of such a thing, as teacup above says ask for evidence, it's very unlikely he'll be able to prove it was your cat that actually left any scratches.

I dont think he's even got a case, cats are free roaming animals and as such are a law unto themselves.

I wouldnt fret about it too much :wink:

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Even though you do not have cat insurance per se, you may have family liabilities cover under a contents and/or buildings insurance policy, IF you were held legally liable. However, I have previously heard that there is NO human responsibility for a cat's actions.

 

However, if you have such insurance, it's worth reporting the allegation in case something arrives on your doorstep in the future, but DO NOT mention anything to the aggrieved neighbour at all.

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However, I have previously heard that there is NO human responsibility for a cat's actions.

 

This wouldn't always be true but it will be in this situation. With dogs owners are obliged to be in control of their animal at all times so if your dog jumps up on someone's car and scratches it then yes it's up to you to get it fixed. Cats, no chance though even if there were the 'damage' would be minimal and so would the cost of fixing it.

 

The sort of situation where you could be in trouble with a cat? Well if you don't bother to worm it regularly and it repeatedly uses next door's childrens' sandpit as a toilet you would be liable if those kids got infested. Not because you are expected to control your cat but because you would have been negligent and as a result of your negligence your cat became a health hazard.

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