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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

unenforceable credit agreements question


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Hi

 

I currently have:-

 

1 Personal Loan (RBS) pre April 2007 (now passed to Triton)

1 Business Credit Card (RBS) pre April 2007

1 Business Overdraft (RBS) pre April 2007 (now passed to Moorcroft)

1 Store Card (Argos) pre April 2007

1 Credit Card (Monument) pre April 2007

 

I currently have a fixed payment arrangement with them all.

 

I have send off SARs today, could they possibly be unenforceable credit agreements

 

PS I have amanged to claim back PPI successfully from RBS on 2 loans 1 for £3450 and 1 for £1500. RBS have closed all my bank accounts and at present I have a bank account which is £2500 in credit, but they using this to deduct from monies owed to them.

 

If I were successful in my unenforceable credit agreement route, could I claim back the money in my account, which was infact my PPI insurance claim.

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Having an unenforceable agreement does not make the debts disappear. It just means they should not take any enforcement action to collect on them.

 

 

I will get confirmation if you can ask for the ppi monies direct or if they can use it to offset

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you should wrote to them requesting a refund via cheque for your PPI claim

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you should wrote to them requesting a refund via cheque for your PPI claim

 

Basically, I have an outstanding personal loan with RBS which amounts to around £5890 (which is in default). £1500 has already been deducted from this from a PPI award which related to that loan, the £3450 ppi award I received related to another loan which I had already paid off, basically they credited my closed personal account with it, and deduced what I owed them in my overdraft (I was also in default on that one as well).

 

I just assumed becuase I owed them money - they could do that.

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you could always start a thread in the PPI forum for the PPI question

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did you claim the 8% stat? if you did that part must go direct to your pocket and cannot be used to off-set.

 

the right to off-set, can ONLY be used on ARREARS or OD balances, not to clear 'outstanding balances' of loans or CC's.

 

you must be clear on two things here:

 

where you have ACTUALLY PAID monthly sums which include a portion of the PPI on loans/CC's - they can off-set - but only ARREARS.

 

on loans, there will be PPI that you have not paid yet, that gets deducted from the outstanding balance left to pay.

 

HTH

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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did you claim the 8% stat? if you did that part must go direct to your pocket and cannot be used to off-set.

 

the right to off-set, can ONLY be used on ARREARS or OD balances, not to clear 'outstanding balances' of loans or CC's.

 

you must be clear on two things here:

 

where you have ACTUALLY PAID monthly sums which include a portion of the PPI on loans/CC's - they can off-set - but only ARREARS.

 

on loans, there will be PPI that you have not paid yet, that gets deducted from the outstanding balance left to pay.

 

HTH

 

dx

 

Thanks for your comments.

 

1) Yes I claimed the 8% stat

 

2)The PPI I received (£3450) was for a loan that I had paid off.

 

3)They refunded me £3450 and paid it into the royalties account I had with them (of which I was around £700 overdrawn at the time, but they had terminated the account becuase I was over over drawn resulting in charges etc.)

 

4)I have an outstanding loan with them at the moment , which is in arrears (I claimed back PPI on that equalling £1500, of which they had deduced from that balance).

 

5)I have other debts which are in arrears with RBS - Business CC and Business OD

 

How would I investigate this further.

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