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    • Thanks dx.    Would I not SAR Asset Link Capital as it was assigned to them in 2016 (according to the POC)?   To provide some context, I'm familiar with attending hearings etc and have fought and won a couple of battles.  I don't mind risking a couple of K in extra costs to give it a shot but I need to feel that there is at least a chance of success.   The card was originally an Egg card taken back in 2000 and then sold to BC who then sold to Asset Link Captial (no5) Limited.   When I did a CCA request to BC back in 2015, they provided reconstituted T&C's that post dated when I took the card out with Egg and a Credit Agreement for BC (which was clearly made up as the account was with EGG!).   Appreciate you are being careful to provide advice and not push someone to do something that could end up costing more money, I'm up for the fight though!
    • Public backs debt enforcement to support vital public services - survey | CIVEA View the full article
    • you wont get eric and that doesn't solve your problem as thats mainly to do with private parking set asides really as most judges now view PPC Backdoor CCJ with dissent and grant it regardless.    i absolutely hate link and paul burrell he built up a £1B+ empire of wealth solely by conning debtors into paying debts they mostly didn't even owe, but in this instance you are on very shaky ground.   me pers i'd not even debated it and i'd just gone for it win or bust. once you get the set aside it should be plain sailing.   but you came for advice and i can't not be truthful here.   the only otherway to better gauge you chances is to SAR Barclaycard , get everything they hold. that will show you the cards that Link will have to play with , they might well be pants.      
    • I have read everything about these cowboys but need a little advice. I was issued my fine on 9/12/19 but only received a dated letter on 11/01/20.   Ive had all the threatening letters from DRP and now Zenith and ignored them all. My wife was driving our car but yet its my dad who's getting all the letters as he's the registered owner. They managed to get my number and rang me today, I busted them for being the same company but the guy on the phone was super aggressive. I said to him Ive spoken to Trading Standards and they told me by law a ticket has to be issued within 14 days of the offence. But as you can see it was over a month, I said this to the aggressive dude on the phone who actually knew way to much about parking fines. So I think they are actually under the same umbrella as VCS also.   He was firing back that the law doesn't state that and I should look at 2012 laws or something and the DVLA, and it takes time to get my details from the DVLA to issue my charge????   Does this mean anything to anyone pls Regards   Stuart
    • Thanks to both of you, I've PM'd Ericsbrother.   dx - I wonder if you would be able to suggest a couple of hypothetical basic defences that you think would be valid  (just to see if it sparks any thoughts of a different approach I could take)?
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
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      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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Greetings, All:

 

I've had a dispute with nPower over a mystery billing period where they claim my usage quadrupled (utterly impossibly), then returned to normal. I questioned the charges and for ten months nPower was unresponsive. I then discovered The Energy Ombudsman. Thankfully they "took my case." And so, I figured I had a chance - at least at a compromise. But TEO's final report is unacceptable to me, weighing 98% in nPower's favour. I feel TEO has not compelled nPower to investigate, nor has TEO investigated. In short, a good song and dance, but with zero real action. Perhaps I have "no case", but why can't they explain why this is so?

 

Can anyone say if I have any alternative advocacy options? Or Legal options. I need to fight this outrageous, fraudulent charge.\

 

With thanks,

 

Rick Lewis

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Moved to the Utilities Forum.

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Hi Rick and welcome to CAG

 

 

I've had a dispute with nPower over a mystery billing period where they claim my usage quadrupled (utterly impossibly), then returned to normal.

 

Can you supply more information about this?

were there estimates / meter changes etc?

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The estimates reflected historical pattern of usage: Same family in same house with same equipment for eight years. Suddenly, an actual meter reading reflects 4X usage. (Personally, I believe that in any case, nPower has the obligation to advise IMMEDIATELY of a major change in service being provided. Any other business would. Nevertheless, their 4 month old "discovery" is simply impossible given the residence and the usage.

As such, I believe either the numbers are fraudulent, or the meter was operating in error for the "anomalous period". There were major roadworks going on just feet from the meter, and associated electrical equipment. I asked for an investigation of this, and location of substations, nPower equipment, etc. To no avail.

 

My own investigation, including interviews with sophisticated professionals in the engineering and electrical trades, has shown that multiple alternatives do, in fact, exist to explain the alleged usage spike (or any usage changes). These include:

1. Malfunction of meter during disputed period due to internal meter mechanical or electrical factors.

2. Offsite electrical equipment that can influence the eddycurrent within the meter, included cabling in the road, or other “phased” equipment” within surrounding buildings and/or substations

3. Earth Voltage leaks related to EMF (electro-motive force).

f) Given the facts in d), can nPower factually verify the following:

1. There have been no electrical faults in the area

2. There have been no similar complaints in the area, or elsewhere

3. The road upon which this residence is situated, has seen manifold roadworks and other works administered over recent months and years. Indeed, the Council needed to resurface the road last August. As such, can nPower guarantee that faults resulting from said work could not have effected my meter. I am assured that this is abundantly possible.

 

This is the situation. No questions have been answered or investigated by nPower or The Energy Ombudsman.

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  • 9 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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