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Lowell/Vodafone


clio2010
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Hi

I keep recieving letters from lowell regarding an outstanding debt from 2005 i knew theyd catch up with me eventually they say i owe 415.70 but i remember i ordered my contract phone online i think is it enforceable?

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Hi

I keep recieving letters from lowell regarding an outstanding debt from 2005 i knew theyd catch up with me eventually they say i owe 415.70 but i remember i ordered my contract phone online i think is it enforceable?

 

Yes it should be. But will Lowell get the paperwork from Vodafone to ever take this to court. That is your gamble.

 

If the debt is from 2005, it will become statute barred sometime next year (this year if you live in Scotland). This is provided you have not paid anything towards the debt or admitted to owing the debt since 2005.

 

Suggest that you send them a prove it letter, asking for them to provide evidence.

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Do you accept that its £415 ?

 

We have Vodafone Webteam assisting users on our phone forums.

Maybe worth posting there.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I dont believe the debt was 415.70 the problem is i was gonan try and pay it off because i thought there was nothing i could do then i cam across this forum but before i did i agreed 15.00 a month to pay it off ive only paid 3.00 so far but i think i may have messed it up now by accepting the debt is mine.

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no

 

payment made under duress might apply here

 

i'll move this thread to the telecoms forum

that way lee at vodafone will see it and respond

 

dx

siteteam

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi clio2010,

 

As you have some doubts over the amount owed I can certainly check this out for you to make things are correct.

 

To enable me to do this could you email your details across to me by following the steps in our pinned thread here http://www.consumeractiongroup.co.uk/forum/showthread.php?213340-Vodafone-Webteam-for-Customers-With-Problems?

 

Once you've sent it you'll receive an automated reply with a reference number. Could you update the thread with this and I'll make sure we get back to you as quickly as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 1 month later...

I have contacted vodafone and the current DCA Lowell and they send they will send me the statements etc however they sent me another letter from Hamptons Legal also Lowell saying i havent made an attempt to pay and my balance owed has gone to over £500 are they serious? they havent even sent me the statements also i have noticed they have been sending me letters in the name of ms which is incorrect.

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Can you confirm if VF have been in contact since you posted ? I saw you last posted on 3rd Octoberdid you follow the request made by them on 4th ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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i contacted vodafone webteam by email and also lowell,lowell ressponded saying my acc is on hold until i recieve the statements but it looks like it wasnt as theyve added court fees so it goes to over £500

Can you confirm if VF have been in contact since you posted ? I saw you last posted on 3rd Octoberdid you follow the request made by them on 4th ?
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Ok lets wait for VF to respond here I am sure they will pop by today.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi clio2010,

 

Thanks for returning to the thread.

 

Although I don't recall coming across your email could you either update thread with the reference number which you would've initially received when our automated reply arrived in your inbox?

 

Failing this could you PM the email address from which you send it and I'll get this followed up from there?

 

Best wishes,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

 

 

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  • 3 weeks later...

If you pass on the details requested by Lee (the automated reference number or your email address) he'll get on the case.

 

Vodafone are correct, you have no Customer Credit Agreement as that governs "the sale of money", but I'm sure Lee can still assist

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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Hi clio2010,

 

Thanks for updating your thread.

 

Further to locutus's reply could you let me know in reply to my earlier email if you're querying any of the charges I provided details of?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

 

Hi

my main concern is there is only one bill that vodafone have on file from jan 2006 all my other bills from 2005 do not exist anymore,

also im not sure if theres an agreement of some sort with mobile phones?

as there is only one bill available i do not have much documentation to examine and i havent recieved anything as of yet apart from lowells saying they sent me something on the 2nd which i havent recieved.

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pers i would ignore lowells

 

they have no legal powers to do anything to you.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

clio2010, if you need a copy of the agreement, you will have to pay £10 to vodafone for a SAR. If you want a breakdown of what costs are on the account, I'd contact the webteam AND update this thread with the reference number in the subject line of your automated reply (As lee requested in the 6th post of this thread:p)

Hi clio2010,

 

As you have some doubts over the amount owed I can certainly check this out for you to make things are correct.

 

To enable me to do this could you email your details across to me by following the steps in our pinned thread here http://www.consumeractiongroup.co.uk/forum/showthread.php?213340-Vodafone-Webteam-for-Customers-With-Problems?

 

Once you've sent it you'll receive an automated reply with a reference number. Could you update the thread with this and I'll make sure we get back to you as quickly as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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Lowells have responded saying they would accept 350 as f and f but there doesnt seem to be a copy of an agreement and i do not believe the bill should be this much.

 

Hi clio2010,

 

Thanks for updating the thread.

 

I am currently looking into the billing side of things and will come back to you as soon as I can.

 

To assist me further could you reply to my last email stating why you feel your account balance should be lower than that the amount being asked for?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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listen

 

this dept is from 2005

 

the oc would hav ewritten this off against tax years ago.

 

lowlife are just chncing their arm with a phishing letter and have found a mug.

 

if the OC had wanted the money, why have not asked in the last 5 yrs.....

 

even if you pay lowells the OC won't see a penny of it anyhow

 

it'll go to lowfiles pocket.

 

ignore them

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...
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