Jump to content
andybrock

Parcelforce Non Delivery

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3599 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Just looking for some advice.I recently ordered some goods from Germany and they were sent to the UK via GLS and then Parcelforce.After 12 days the goods hadnt arrived so I contacted the sender and he sent the tracking details.It stated the goods had been delivered to an address two houses away from mine.After checking at this property, the goods were not located.The signature was a name unknown to the householder or anyone nearby.There was also no card left at my property indicating the location of the package.After contacting the local depot a CS assistance said she would ask the driver.After not returning my call,it turns out that the driver could not remember the delivery and was "vague".She has passed it on to the operations manager.According to Parcelforce's T+Cs the sender of the package can only claim for compensation.Is this correct?

 

Many Thanks.

Share this post


Link to post
Share on other sites

Thanks for help people.Been dealt with by a helpful and welcoming member of moneysaving.com forums.

Share this post


Link to post
Share on other sites
According to Parcelforce's T+Cs the sender of the package can only claim for compensation.Is this correct?

 

Yes.


Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...