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T.Maker86

VM Changed Contract Without My Knowledge?

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I had a contract which had passed the contract length period of 12 months and was then rolling every 28 days

 

Last month on the 28th of August I called and got a 1 month Sky Sports Trial for an additional £10, rising to £20 if I stayed on

 

Today I phoned VM to let them know I don't want Sky Sports any more and also mentioned I may want to cancel my VM services altogether to which I was told I had also entered a contract on that day altering other services and that I am tied into a 12 month contract with them.

 

The gent on the phone said that a letter explaining this would have been sent out to me and that I areed to terms by not returning the slip indicating otherwise.

 

It's possible that such a letter was sent out but I definitely did not receive one. Is there anything I can do to get out of it?

 

Thanks for any help

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