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    • Hello everyone, recently I ordered 4 birds, 2 canaries and 2 lovebirds from a pet shop in Nottingham. When I received the birds, one of the canaries looked scruffy and had a bald spot on its back. when I asked the owner if this was normal he stated that “it is a baby and will be normal in a week” so I waited a week and I discovered it was sneezing throughout the night. I then decided to check their weight and the scruffy one was only 15 grams while the other was 26 grams. While weighing them I discovered they were covered in blood mites (small bugs that feed on blood) so I contacted him and he said I could return them but I’m unable to drive an hour to his shop so I offered to pay another delivery fee fr him to pick it up but he was ignoring me so I decided to try to treat them and bought many medicines and I cured their mute problem but now all 4 birds are sneezing, I’ve had many birds before and I’ve never had these problems so I asked him if he couldn’t please come pick them up but he kept reading my messages and ignoring me then when I called him he blocked my number so I messaged him on my other number laws showing te sale of an ill animal is prohibited and sent him proof of his false advertising (saying they were “excellent healthy birds”) proof fm their illness and he blocks me again. I feel scammed and according to the law he I is obligated to refund me for the birds and any medical expenses but I don’t know know where to report him or what to do about it. Any suggestions would  be greatly appreciated. Thank you 
    • well anyway. as its the same email then and not directed at them to pay no its not correct they have done it under gdpr etc etc.   so regarding the debt. what readings prior to this have you been sending? to prove this billing is correct or not  have regularly sent them before  and is the estimated readings higher than your actual usage. when does the debt First date back too aswell        
    • More than 364,000 cases of fraud were recorded to the National Fraud Database in 2019 - the highest ever recorded View the full article
    • If its a domestic address and a normal account, thought they could only bill who is on the Tenancy agreement or Mortgage, as isn't a Tenancy in Common. if Joint tenancy and other party gone, didn't think children who have gained majority can be held liable, as not on any paperwork, apart from Electoral roll.  Is a Lodger liable?
    • Thank you so much for explaining that to me much appreciated 
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
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Hi all,

I received a phone call this morning from my tenant who told me he had bailiffs from Phoenix knocking on the door demanding over £600 for PCNs that have not been paid. They told my tenant that they would return tomorrow with the police to seize my property (Flat) in order to cover the outstanding debt. My first issue is I have not been at this address for almost a year and a half so surely any letters/fines etc. would have been sent to the address the vehicle is registered to and secondly is it actually possible and realistic they would actually seize the premises to cover such a small amount?

Any help would be greatly appreciated as I plan to speak with them tomorrow and would like to know exactly where I stand with the situation

Thanks in advance

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They cant break into your property, and they cannot 'seize' your flat. I doubt the police will bother going with them over an unpaid parking ticket. Its a civil matter.

 

I am a buy-to-let landlord and often use bailiffs liability insurance policies to refunish a property if they nick the contents for a tenants unpaid debt. I usually get it all replaced new for old and follow a simple procedure in recovering the costs in the small claims track. Lately, bailiffs have been more careful when looking to seize goods from somone in rented accommodation.

 

At the end of the day, you are not liable for your tenants debts. Make sure you have an accurate inventory of the property, and when you replce the goods, its always charged to the council who instructed the bailiff. Never sue a bailiff, thats the councils problem.


Professional property investor and conveyancer

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Im confused, are the PCN's yours or your tenants?

If the PCN is your tenants then they cannot seize your flat or your property that is within the flat. If the PCN is yours then your tenant can tell them to go swivel, as they cannot touch what does not belong to the debtor. Tell your tenant to NOT answer the door.

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Hi all,

I received a phone call this morning from my tenant who told me he had bailiffs from Phoenix knocking on the door demanding over £600 for PCNs that have not been paid. They told my tenant that they would return tomorrow with the police to seize my property (Flat) in order to cover the outstanding debt. My first issue is I have not been at this address for almost a year and a half so surely any letters/fines etc. would have been sent to the address the vehicle is registered to and secondly is it actually possible and realistic they would actually seize the premises to cover such a small amount?

Any help would be greatly appreciated as I plan to speak with them tomorrow and would like to know exactly where I stand with the situation

Thanks in advance

 

Complete crap, they have no power of entry and they know this hence the threat re the police. The police would only ever attend to prevent a breach of the peace and would not attend as a matter of course to assist a private bailiff recover a civil debt.

 

In these cases, especially re parking fines, the usual bailiff tactic is to 'levy' or seize the car, which is usually outside the property and this is an easy way to enforce the debt. However, from what you say so far it does not appear that such a tactic is open to them here.

 

Bailiffs powers are very limited and it appears that virtualy all firms train new recruits to bully, bluff and blatantly lie in order to circumvent the obstacles. Worse still, they will almost certainly have loaded the bill/debt with bogus and non-statutory fees such 'van fee' attendence fee' - well know tricks of the trade that are fraudulent in a criminal sense.

 

OK, don't under any circumstances let them and complain to the council (issuing ticket) that the bailiff is completely misrepresenting their powers and abusing their authority.

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