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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Postgoldforcash.com – Are their T&Cs compliant to the UTCCR’s 1999’s? or is this a perfect crime?


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My partner was about to post a large amount of gold including Victorian Soveriegns into a mailbag to postgoldforcash.com - until I read their letter and put the mockers on it.

 

Very salesy, but half way down it says...

 

In the unlikely event you are not delighted with out offer, we will promptly return your gold – again at no cost to you*. We are happy to make that commitment because we pay great prices and offer a fantastic service – so we know you will be delighted.

 

The asterisk point to the words * see www,postgoldforcash.com for T & C’s

On their website http://www.postgoldforcash.com/terms-and-conditions about half way down it says:

 

You need to list the quantities of the items you are sending us on the form provided and you need to complete your details in full and sign the Customer Declaration. Postgoldforcash reserves the right to reject any forms (and the items they are sent with) which are not properly completed and signed. Postgoldforcash also reserves the right to reject delivery of any package which appears to be opened, damaged, or tampered with in any way. Any such packages we reject will be returned to you - at our cost – but without any liability to Postgoldforcash.

 

It appears this company has excluded itself from liability when returning the goods, Its T&C's place no obligation on them to the consumer at all, effectively acquiring the consumers goods for nothing.

 

In a subsequent police investigation, the detective would be told its in the post guv and produce a certificate of posting to satisfy Section 7 of the Interpretation Act 1978 - which could be for anything sent to the consumers address.

 

Call me a cynic if you like, but this looks like a perfect crime - theres no evidence!

Professional property investor and conveyancer

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Hi there, my name is Kerry Patton and I am the Customer Acquisition Manager at Postgoldforcash. com

 

I would like to reassure you that at no time are we attempting to pull the wool over any of our customers eyes, and acquire the goods for no cost. We have over 40,000 very happy customers, and mystery research conducted by the BBC One Show and independent research company TNS have proven that we pay over double the amount paid for gold, than by our competitors.

 

Similarly, we work in partnership with WHSmiths, which is one of Britain's most respected brands

 

Our Terms and Conditions are designed to protect both us and our customers, but at all times we aim to treat our customers fairly - indeed, over 91% of our customers rate our customer service as good or excellent

 

I would be happy to answer any queries you may have

 

Kind Regards

 

Kerry

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Have you Postgoldforcash.com considered offering a gold calculator like your competitors?

 

I have used a company before and was quoted online for the weight of my gold and next day received

a phone call confirming the quote, Minus a few pounds the money was in my account the next day.

 

I have more gold to sell and very tempted to go with the company I used before who currently buy at £9.50 a gram

http://www.howcashforgold.co.uk/

 

From your web site I am unable to get a quote without sending in my gold, Even showing the current buy rate would give the customer some idea of what they would be likely to receive if they sent in their gold.

 

George

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Hello George

 

We have chosen not to use a gold calculator, unlike many of our competitors. We have spoken to many of our customers who have been badly mislead by these on other websites. The reason being that in many cases, the price quoted by the calculator online is unachieveable once you send your gold in - the companies will make deductions for postage, admin, insurance etc. Additionally, many of these companies will simply issue a cheque for the amount they are prepared to pay, with a very short window for you to return it if you are dissatisfied.

 

In contrast, at Postgoldforcash.com we will contact you within 24 hours of receiving your gold to make you an offer, which you can choose to accept or decline. If you accept, we will pay you by cheque, straight into your bank or even in actual CASH which we will send back to you via Special Delivery.

 

I would be happy to send you a free gold selling pack for you to send your gold in, and I am sure that you will be happy with the price that we offer you.

 

Thank you for your feedback

 

Kerry

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Hi Kerry, thank you for taking the time to reply to my concerns. I think you should revise the following clause in your terms of business for the reasons mentioned in my post above:

 

Any such packages we reject will be returned to you - at our cost – but without any liability to Postgoldforcash.

 

 

It is not consistent with Regulation 5(5) of Schedule 2(1)© of the The Unfair Terms in Consumer Contracts Regulations 1999 which says...

 

 

©making an agreement binding on the consumer whereas provision of services by the seller or supplier is subject to a condition whose realisation depends on his own will alone;

 

It is only fair that your business postgoldforcash.com accepts responsibility for loss or damage to consumers goods while it is in your possession.

 

Added: http://www.legislation.gov.uk/uksi/1999/2083/schedule/2/made

Edited by fork-it

Professional property investor and conveyancer

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Hi Kerry, thank you for taking the time to reply to my concerns. I think you should revise the following clause in your terms of business for the reasons mentioned in my post above:

 

 

 

 

It is not consistent with Regulation 5(5) of Schedule 2(1)© of the The Unfair Terms in Consumer Contracts Regulations 1999 which says...

 

 

 

 

It is only fair that your business postgoldforcash.com accepts responsibility for loss or damage to consumers goods while it is in your possession.

 

Added: http://www.legislation.gov.uk/uksi/1999/2083/schedule/2/made

 

The snippet you have quoted from the T&Cs appears to relate to items which postgoldforcash which "appears to be opened, damaged, or tampered with" - i.e. where the loss or damage occurs before postgoldforcash receive the item. If you send a package to them and upon receipt it is damaged or openened then any claim you have should be with your chosen postal carrier. I disagree with your statement that suggests postgoldforcash should take responsibility for these kind of losses, as they have taken place before they entered their possession.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Thanks for the reply Kerry.

 

Not sure how other companies work as I have only used the above mentioned company and had no problems at all.

 

Received an online quote from my own weight of £208 and next day received phone call with offer of £206, slight difference in weight but most likely stone/s left in 1 of the broken rings I sent in.

Money was in my account the next day, Top class service and I had a real good idea of the worth of my gold I was sending in.

 

I'll decline the offer of sending a gold pack.

 

I have no connection to the above name gold company just a very happy customer.

 

George

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The snippet you have quoted from the T&Cs appears to relate to items which postgoldforcash which "appears to be opened, damaged, or tampered with" - i.e. where the loss or damage occurs before postgoldforcash receive the item. If you send a package to them and upon receipt it is damaged or openened then any claim you have should be with your chosen postal carrier. I disagree with your statement that suggests postgoldforcash should take responsibility for these kind of losses, as they have taken place before they entered their possession.
It doesn't go that far they will refuse delivery. What concerns me is the last part of the the T&Cs where if you reject there offer they are not liable for the goods when they send it you back. So they could just send it second class or possibly not send it at all. if I was stuck in this situation I would have no problem taking them to court and providing proof they received the goods. If their only defense was there highly unfair T&Cs I would be happy as I believe a judge would certainly see common sense. I am guessing the T&Cs were not written by someone that is legally qualified.
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It doesn't go that far they will refuse delivery. What concerns me is the last part of the the T&Cs where if you reject there offer they are not liable for the goods when they send it you back. So they could just send it second class or possibly not send it at all. if I was stuck in this situation I would have no problem taking them to court and providing proof they received the goods. If their only defense was there highly unfair T&Cs I would be happy as I believe a judge would certainly see common sense. I am guessing the T&Cs were not written by someone that is legally qualified.

 

 

Where do they state this?

 

As far as I can see, Postgoldforcash only exclude liability for items they send back if they were damaged on receipt.

 

None of the terms seem unfair.

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What concerns me is the last part of the the T&Cs where if you reject there offer they are not liable for the goods when they send it you back.

 

It doesn't state that at all. The snippet posted relates specifically to items which they never receive, basically saying they are not liable for items which they haven't received. The information regarding items which they return to you is as follows:

 

In the unlikely event that any of your items are lost once we have received them, Postgoldforcash will pay you their replacement value, or provide items of a near equivalent value. If you are not happy with the near equivalent items we provide, we will jointly appoint, and jointly pay for, an independent valuer to assess them and we will both be bound by his or her judgment.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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