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N/west v Mrsfoot's Son. ***WON_ALL CHARGES REFUNDED***


mrsfoot
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Natwest were charging £35 per month for 2 charges. son was trying to sort his finances out but every time he was in top NW dumped another charge. The first charge he ever got was from DD being paid a day early and it just spiralld frm there!

 

Went into branch and asked to speak to acct manager. She was really nice, but said she could not do anything as it has changed now...I didnt tell her I had experience at this lol

 

I wrote a letter to NW and gave details of his bills etc and said son could not afford the charges. The wrote back saying they would investigate.

 

I wrote back to them with a clear income and expenditure, shhowing what money goes in and out. 3 days after they received it...they refunded EVeRY charge they had applied since he turned 18. A nice lump sum for Son and lovely bouquet flowers for me!

 

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Great result.

If you have any previous thread on this -maybe an idea to merge the result there.

If so just alert site team.

 

edit-can you say how long a period the charges represented ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Wow-so a nice refund.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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