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BT and Line increase October 2010


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BT sent me a letter dated August 2010 telling me that prices were to increase from 1st October. I objected to the increase and asked that the contract be cancelled. I was informed that I only have 10 days to cancel and as I didn't cancel within 10 days I have lost that right. "its the law" I was told and now to cancel i must pay termination charges. Is this correct, the new service charge doesn't start until 1st October surely I can cancel right up to the 30th Sept, can't I ?

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Hi, I have replied on your other BT thread about this subject.

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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