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    • dx100uk   do you think it might help if the OP went back to the dealer and argued the point about the dealer having to pay the vehicle recovery costs (in the event of a cancellation and no pre-contract info) by quoting to them the Motor Trade Ombudsman's view on the question from post #25?   I mean, the motor trade ombudsman is not generally well-known for being on the consumer's side, and yet there they are spelling out the OP's argument for her!   This could be backed up by (1) reiterating that the advertised mileage does not agree with the MOT history - at least I think that's the case; I haven't quite got my head round it yet, and (2) pointing out that the "sold for spares" bit is simply untrue.  She could wind up by suggesting that she thinks any ADR or court would find in her favour on all three of these points and ask if he wants to reconsider his position.   See if that shifts the dealer any further.   Assuming he won't move, then either go for ADR (is this binding and who does it?) as a first step or continue with legal claim.   Only contra-indications I see:  (1) I think the distance selling/extended cancellation argument is very unusual with a used car purchase and have no idea if it's likely to be successful.  BUT Advice Direct Scotland and Aberdeen TS seem to think it's possible(?) and so does the Motor Trade Ombudsman - so who knows.   (2) BankFodder did suggest several pages back that if the OP got the purchase price back that might be a result, but that would mean either writing off two sets of transportation fees or arguing separately about them.    
    • Hi. I posted on the facebook group about Hermes queries re: a parcel that Hermes said delivered but i didnt receive. It was a private sale of a mobile phone from a seller in Wales to me in Edinburgh.   The seller has stopped contact with me now so I cant get any help from them. Hermes are saying it was delivered but it wasn't.   I have got all copies of emails to and from the seller and to and from Hermes. A photo of the actual parcel that the seller sent me prior to posting.   There also seems to be a some confusion on the Hermes tracking info about which day it was actually delivered but either way I was in my house both prior and after the delivery.   There was no photo but it stated the driver got a signature. Not true cos it was a covid thing not to get signatures. No calling card to say it was left somewhere else or in a safe place. It just simply wasn't delivered.   I've been told to ask for GPS info in order to trace the delivery or driver. I cant even talk to a human or get a valid address to write to.   I sent an email to the CEO guy and still no reply. I've not reported anything to the police but I'm getting all sorts of contrasting advice to do this and not do that etc that im totally lost now.   If you read this David, please get back to me please. Much appreciated.   This happened in June/july so hope im not too late to still do something about it. It's just took this long to only get to this stage. 
    • PAC code   https://tinyurl.com/yxhxcsxf   ...
    • Noted! Hopefully there won't have to be another time though!     I did respond to the email, I just said that he cannot deduct any costs incurred for collecting / picking up the vehicle and if it heads down the route of ADR which is a total new concept of me having any involvement with, that he would have to pay a refund/the cost of the car and the cost associated with the collection of the vehicle.    Upon further checking the legislation because he gave me no cancellation rights prior to the contract starting he is indeed guilty of an offence, which is the likelihood of what trading standards are dealing with in regards to his local TS contacting him.     
    • hi,     Just asking for some experience or knowledge.     I purchased a puppy on the 30th of august. On numerous occasions I was in contact with breeder and asked if the puppy showed signs of entropion.    I was told no.   On the 26th of August puppy had first jabs. And apparently their vets said none of the litter showed sign of entropion.    On collection of puppy I noticed he was covered in green mucus. The pen had dog muck spread in there so assumed it was just from pups playing and maybe getting it in each others eyes (poor hygeine on breeders part)   Anyways,   Asked breeder to wipe pup and we left       With in 3 hours we realised that the puppy wasn't well. He physically couldn't open his eyes and when we attempted to clean them his eyeballs weren't visible.    We phoned an out of hour vets and contacted the breeders immediately.     The pup was taken to the vets and we were informed he had a severe eye infection which was a result to entropion.    The vet bill came to around 900 after tacking and meds etc. I asked the breeder to cover the costs. They said no because their vets said their was no issues.     The state on this puppy my vets think he's suffered from birth.     And most certainly not 5 minutes before I turned up.      I've filed a small claims for the cost of the vets and the cost of the puppy.      Where do you think ill stand?    What type of evidence will the judge want to see. Thanks
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

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Could you please help me.

 

My wife has received a parking ticket from a private company for parking over the line markings.

 

Whilst we do not dispute the fact that she has parked over the lines there are reasons as to why.

 

As she drove into the space there is to a metal barrier on the drivers side. The car is a hatchback and so has longish doors. The space next to her was empty and then another car was in the next space parked right up to the line.

 

She also had her mother in the car in the passenger seat and two children (one needing a buggy) in the back.

 

She could not park in the space to the left as the passenger would not be able to get out nor get the child out of the back on her side. She had therefore had to park over the line in order to allow the driver of the other car in the space next but one to get in and allow the drivers door to be opened on her side so she could get out and get the children out.

 

We have made an initial dispute and then a colleage at work referred me to this webside. I can see that I perhaps need to send a letter rather than just dispute this online.

 

We have so far been able to contact someone who we believe to be the landlord of the car park at the industrial estate. He has said he will ask the third party traffic company to review the photogrpahs and respond.

 

Any advice would be welcomed.

 

Thanks in advance.

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I can tell you the outcome of your "appeal" now, "appeal denied pay up !"

As you state this is a ticket from a PPC (private parking company) then the only thing you need to do is

 

IGNORE.

The ticket you have is an unenforcable invoice. Have a read of the threads on this forum to get an idea of how these PPCs work.

hello all:-)

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Hi if a private invoice not a PPC under council instruction then ignore or follow instructions in the video below.

 

 

dpick

cannot find it A to Z

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

 

Halifax :D

Paid in full £2295

 

MBNA:mad: 20/03/2008 settled in full out of court

 

Capital One:D

07/07/2007 Capital one charges paid in full £1666

19/01/2008 recovered PPI £2216 + costs

 

Littlewoods :-D

12/08/2007 write off £1176.10 debt.

 

JD Williams charges refunded in full £640

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All you have is a completely unenforceable invoice.

 

• do not pay

• do not contact them

• ignore their junkmail

• ignore anything from their powerless debt collectors

• they will give up and go away

• they will not take you to court (where they'd lose)

 

It's a [problem].

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Found there website where they refer to legal precendents :-

 

http : // worldwidewb.parkingcontrol.com/legal/

 

There were signs apparently in the car park, but I have yet to see these myself.

 

Does this change any advice given above?

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Incidentally the distance parked over the white line is the tyre width, the edge of the inside of the tyre is right next to the left hand side of the white line.

 

I had a similar issue with a different company. Before I knew about the [problem] I was angered that a fine could be issued on the parking between the lines basis as in my case the it was the end bay and the other side of the bay was a kerb.

 

Luckily, because I was angered I sought advice and found myself here and got the same advice that you will see in many other threads regarding private parking companies.

 

Hold your nerve and keep ignoring.

 

 

After reading many threads i've come to realise the amount of time wasted typing conditions or excuses of why the ticket should be excused or shouldn't have been issued in the first place. As statetd above, if you try to appeal the PPC will simply deny it and ask you to pay up.

 

Hope this helps :)

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You are under no obligation in any way, shape or form to write or speak to these people. You can completely ignore them. If they don't like it, they can try and take the driver to court. They cannot take the registered keeper to court, as there is no case against the keeper. Of course they would need to be able to prove the identity of the driver in order to sue him/her, which they can't... so they can't take that person to court. So they can't do anything. So ignore them.

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