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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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Hi,I am looking for a "subject action request letter template" that I can use


Guest nickyevans
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Guest nickyevans

:???: Does anyone have the template for a " subject action request letter" that I can use to request previous contract info from orange and the Natwest ( who have infuriatingly defaulted me) , the latter being for credit card protection non parment that I never signed up for in the first place.!

I really need to sort this, if anyone can point me in the right direction pleeease:mad2:

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top left

library tab?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Guest nickyevans

Oh my life I am getting really confused and going round and round in circles looking for a SAR letter template- I keep looking in the library, signing in and signing in keep getting redirected back to signing in or to book adverts for things I cant really afford or afford to wait for if I could afford..HELLLPPP, Ar ghhhhh someone please ?

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Head over to here and go to the section Questions on Personal Data for details on how to get your account records from Orange.

In regard to the Natwest one you'll need to write to: Data Protection Manager, Retail Markets Regulatory Risk Services, The Royal Bank of Scotland plc, Business House B, 2nd Floor East, Gogarburn, PO box 1000, Edinburgh, EH12 1HQ. A fee may be payable which I'd imagine will be around £10.

HTH

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can you tell us just what you are trying to findout from these people?

 

outline your issues with them and what you are trying to do?

is this default issues etc or are you looking at reclaiming something?

 

it might be that you actually want the cca request instead

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Guest nickyevans

Tonight/ well this morning with this advice I will sleep easier thanks so much for the time you've taken to send me these links-

REALLY BRillIANT x

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No worries.

Like dx says the more info you can provide about these default the better placed we're all are to provide a little more advice to help you out.

Remember, from now on keep everything in writing and send all correspondence by recorded delivery so you have a paper trail of it being received.

Retain all postage cost receipts so you can claim them back at some point.

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The 'library' asks me to register every time I wish to view an article, despite already registering, it also re-directs constantly back to these forums instead of opening up the article clicked on even after registering/logging in again - suggest someone take a look at it as it possibly needs fixing albeit it does say it is in the process of being created.

 

Maybe an idea would be to have a sticky in the 'Newcomer Threads' with letter templates in title - that may ease users into finding the template they need sooner rather than later. However I shall continue searching the site for templates.

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