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Eon Prepayment meter final bill with debt?


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Hi everyone,

 

I have been passed on a final bill from Eon for my previous address which states I owe them £69. We were prepayment meter customers so I cannot understand how a debt has occured. I have e-mailed them saying I do not acknowledge the debt due to this and require further details. This was for my electricity account, funnily enough my gas account ended with £20 credit which I have heard nothing about.....

 

Anything similar happened to anyone - I dont understand how it is possible and having been getting phone calls from Past Due Credit which I think this is in connection with although they wont talk to me as I refuse to confirm my dob and address over the phone!

 

Thanks in advance :-)

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Moved to the Utilities Forum.

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

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Did you use the emergency credit facility on your meter a lot?

 

When a prepayment meter is on emergency, it can not collect the daily standing charge, this therefore builds up a debt on the meter.

 

The other possibility is that the new supplier has used an incorrect meter reading to close the account down; this would be resolved by an ARD (agreed Read Dispute) amending the final meter read (D86)

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You should be luck. I got a letter off E.on to say they had been reading my meter wrongly since 2006 and that l owe them £15,000.00.

I own a Care Home and we are caring for people, l am a nurse, not an electrician or meter reader!

They are doing this to lots of people, there was a man on TV today saying they said he owed them £32,000.00. What are we all going to do about these theives trying to obtain money from innocent people? Angie Baker

Thanks for moving - am new and wasnt sure where to post :-)
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