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Turnaround at Barclaycard


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Hi,

 

I am about to start a claim against BC for charges and PPI and would like some help and advice during this process.

 

My BC account was opened in 2001 and PPI was taken out even though I was self-employed, so I think that I have grounds to claim that back. The account has currently passed between Barclaycard, Mercers, Calders and has recently gone to RMA/NCO. I sent a CCA to Bc and received the usual response, only T&C’s.

 

I do not have a problem with the progress made so far, that is to say until I studied the default notice sent by Mercers and found it to be invalid. BC then cancelled the card and Calders demanded the full amount. Because of this error, I understand that BC is no longer entitled to the principal amount and can only chase the arrears stated on the default notice. If this is correct, then this could mean clearing the account by claiming the charges and PPI back.

 

I have subsequently sent a SAR to BC to identify the charges/PPI details so that I can start my claim.

 

My questions are:

 

1: At what point during the claim do I hit them with the invalid default notice?

2:In what order should I claim the two separate elements - charges/PPI?

3:What problems occur attempting to claim back to 2001?

 

Thank you, in advance for your help.

 

Regards Turnaround

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Hi TA,

 

Do you have all the older statements to show charges and/or PPI from 2001. BC will only supply them from 2004 onwards.

 

If you don't have them, send off for the statements with a SAR asap or you could lose money.

 

1. This will be done as part of your negotiation over the a/c and your PPI and charges claims.

 

2. I'd start both PPI and penalty charges reclaims asap, claiming compound interest at BC's Cash Advance rate. Run the 2 claims separately at this stage and review it all if you come to take court action.

 

3. If you have the statements, then you can reclaim beyond the normal 6 year limit although BC will not agree and they'll defend on this. If you don't have your old statements, then this is irrelevant as BC will only provide you with data for the last 6 years.

 

:-)

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Thanks for the reply slick, it is appreciated. :-)

 

I have, as you suggest sent a CCA and SAR to BC and the information has started to arrive, although not the statements or schedule of charges as yet. As soon as they do I will be in a position to start my claims, to include interest in restitution at BC's Cash Advance rate of 27.9%.

 

I have been studying the forums, reading the threads and now feel prepared to have my turn. I have successfully advised caggers in the DCA forums in the past but not on claims, so this is new to me.

 

I have most of the information and tools that I think I require, spread sheets and templates etc but the guidance and input from experienced caggers is invaluable.

 

I don’t think that I have retained my statements as far back as 2001, so it looks as though I must rely on what BC produces for both Charges and PPI, their dead line is up soon.

 

I will post as much information as I can, but I am acutely aware of how the banks/DCA’s trawl this site in an attempt to regain the upper hand. :wink:

 

Regards……Turnaround

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Hi TA,

 

No idea on that but I'm sure others will know.

 

If you haven't already read the Interest Tutorial linked in my signature, do so as it explains about claiming interest in restitution at compound rates.

 

Also, take a look at the "Alternative Spreadsheet" in there which many seem to prefer.

 

8-)

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Hi slick,

 

Thanks for the input.

 

I have used your link and found the information to be very useful. It goes a long way to explain the different ways in calculating interest. Can't wait for the statements to arrive.

 

If i have a problem with the PPI element of my claims, would you suggest that I start a thread in that forum as well?

 

Regards...Turnaround

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Yes, start a PPI thread to deal with that aspect.

 

8-)

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