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Connaught - shocking Tactics

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Just had my wife phone me up panicking.. City Link delivered a letter which she had to sign for, and she opened it and said we been served... Once I calmed her down she realised that it was not a court document but made to look like one.


Even more shocking is this is for a debt that was in 2001 !!!!


Any advice what I shold do now ?

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Post up the letter here.

Let us have all the info on the ''debt''

and I am sure you will get good advice.

remove all identifiers & bar code.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Sounds like it may be a statutory demand, which actually IS a document you need to take seriously. Get the stuff posted and you’ll get lots of help.


Have you had any correspondence about this debt at all from Connaught? When was any acknowledgment last made of the debt, and what was the amount outstanding? It sounds like it should be statute-barred. Can you explain what you mean by ‘account closed’? Was any balance left outstanding?

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Any chance you can scan and post this misive up on here later when you get home, first things first though you need to be making formal complaints to the OFT & TS via http://www.consumerdirect.gov.uk/contact


"an intelligent approach to debt collection "

Really! Also report their for their very very questionable working practices to the CSA who they are members of and have clearly misinterpreted their own guidelines.http://www.csaconsumers-uk.com/page/i-have-a-complaint


This is the piece of legislation you should be quoting, http://www.legislation.gov.uk/ukpga/1988/27/section/1

1 Offence of sending letters etc. with intent to cause distress or anxiety. E+W


(1)Any person who sends to another person—


(a)a [F1letter, electronic communication or article of any description] which conveys—


(i)a message which is indecent or grossly offensive;


(ii)a threat; or


(iii)information which is false and known or believed to be false by the sender; or


(b)any [F2article or electronic communication] which is, in whole or part, of an indecent or grossly offensive nature,


is guilty of an offence if his purpose, or one of his purposes, in sending it is that it should, so far as falling within paragraph (a) or (b) above, cause distress or anxiety to the recipient or to any other person to whom he intends that it or its contents or nature should be communicated.


Flagrant abusive breach of OFT DC Guidelines. You MUST make a complaint, every one will force them to act sooner or later, I would be sending a copy to my local MP too.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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It does really sound like an Statutory Demand. If you have kept all of your paper and there has been a period of 6 years (5 in Scotland) when no payments or acknowledgements have been made, then the debt is SB. If this occurred prior to 2007 request for CCA then it cannot be 'un' SB'd. This will be a complete Defence.

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I don't believe for a single second that this is a lawful 'document' And it most defo wont be any where near enforceable in court,,,,

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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Come on TTSU, don’t keep us guessing! Was it an SD?


See who can 'knock one up' first in the time it takes the OP to get back to us and put us out of our misery!!!:typing:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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Sorry, away the weekend, yes it was meant to be a SD, but no legal stamps or nothing... however the day before they sent us a normal letter giving us 7 days to contact them before they issue a SD... the whole thing seems crazy, and they really lost the plot, giving me so much rope, so to speak.

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Hi there

Nothing surprises me with the bottomless pit of FILTH and SLIME that goes under the name of "Debt Collection".


First of all a SD has to have a specific date by which money has to be paid -- it CANNOT say 'Payment Must be received within xxx days".


The period is 14 days from the date of the demand so even if it were an SD it's likely to be 100% invalid in any case.


Secondly your debt is more than likely to be Statute Barred -- you can easily check via an SAR demand to the original creditor.


Sometimes DCA's will get sneaky and add "fees" to a debt for example they might say -- charge for non payment last year on the accoount 5 GBP.




Incidentally start looking around soon for "Official Debt Collectors for the 2012 Olympic Games."


Connaught IMO wouldn't even qualify as "The Official Bottom for the 2012 games".


DON'T get frightened by these bullies --this whole rotten stinking industry is powerede by lies, deception, bullying and just plain scare tactics. Once you realize they are just a load of low life pondscum who make even sewer rats seem desirable then you can deal with them and send them on their way.




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Guest HeftyHippo

timetostandup, if you want proper advice, post up the document so people can see what it is and offer an opinion if it it genuine or not. There isnt much point in people guessing what it might be. If it is genuine, the clock is running. 3 days have gone and you don't even know if it genuine, let alone what you have to do with it. Add another couple since it was issued, and you're a third of the way into the allowed time already

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Sorry, bloody scanner at work wont work, so done it at work this morning...


Just to recap.. timeline


1) I did get one of these many years ago (2007) again signed by D Silcock

2) I sent a request for CCA (May 2007)

3) The wrote back saying case is closed

4) Thurs 23rd Sept 2010, received a letter giving me 7 days to pay

5) Fri 24th Sept - Received this document via courier


I phoned them up and asked them what they had on my file from May 2007, they had NOTHING !!!

TTSU- Connaught.pdf

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Good Morning,

Sorry, that is a proper SD and you need to get it set aside within 18 days from service.

You need to phone Chatham Court and check that they do handle insolvency and then start building your defence, of which there are a number on the site.

IMO the best one on the site is 42man's, which is belt and braces and steel ties. The effect of his defence makes it very hard for a debt collector to comply with, particually for an old debt.


I would read up on some of the SD threads and then come back with your thoughts and questions.


Martin g

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When you called, did you ask for Mr Silcock specifically?


By law, he must be available to take your call. If you call him, say, three times and he is never available, that is a full defence in itself. Make sure you ask for him specifically, and don’t get fobbed off on anyone else. Record the calls, or at least note when you called.


Moreover, re-using the insolvency laws for a debt they know to be statute-barred (I assume you can prove this) is highly vexatious. Our friends in Reigate have form on this and are under OFT sanctions, so make sure you complain about this misuse of the SD to the OFT and to trading standards.


The CCA request should go in again too. In the meantime, search those threads and get the defence ready for the set-aside. You should also hit them for costs.


Here’s some links:










There’s plenty more!

Edited by DonkeyB
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This is definately an SD, you need to deal with this asap!!

L/Woods B/Card/Cabot - Unenforceable CCA, SD Issued *WON+COSTS*

Capital One/Cabot - No CCA account irrecoverable.

Citi/DLC Hillesden - No CCA account irrecoverable

MBNA/Aegis - Unenforceable CCA

B/Card/HFO - Unenforceable CCA

Fashion World - No CCA account irrecoverable


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