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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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PCN for parking on footpath though signs allowed it


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I have just received a PCN for “62- Parked with one or more wheels on or over a footpath or any part of a road other than a carriageway”. The parking signs on the road actually said it was ok to park on the footpath but only in marked bays.

 

I parked on the road but not in the marked bays. Unfortunately I didn’t see the latter bit as other roads adjacent to the road didn’t have the “only in marked bays” bit. I wasn’t parked on a yellow line or anything, neither was I causing an obstruction, I would have caused one if I hadn’t parked on the footpath like other cars as it is a very tiny road.

 

Am I likely to be successful if I appeal this fine on the basis that the sign said it was ok to park on the footpath? Am I right in thinking the offence should be something else like “not parked in marked bays” instead of what they have said?

 

I've only paid a PCN yesterday for turning right where not permitted except by buses due to my taking directions from a friend that only knows the bus route. I'm quite angry at myself as it is.

Any advice will be much appreciated. Thanks.

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Thanks for your quick response. Please see photos attached. The car in the first photo is another car parked in the bay but partially on the footpath too same as the car in front of the signage at the start of the road. The black landrover is me parked on the footpath too but not in the bay.

 

The google streetview (2009) shows there used to be bay markings where I parked but they've obviously since been removed. And the signage must be new as there aren't any showing on streetview.

 

 

PCN.jpg

car parked in front of me.jpg

sign at beginning of road.jpg

front of car.jpg

back of car.jpg

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I suggest asking the council to provide a full copy of the resolution made under s.15(4)

 

http://www.statutelaw.gov.uk/content.aspx?LegType=All+Legislation&title=general+powers+act+1974&searchEnacted=0&extentMatchOnly=0&confersPower=0&blanketAmendment=0&sortAlpha=0&TYPE=QS&PageNumber=1&NavFrom=0&parentActiveTextDocId=3475989&ActiveTextDocId=3476011&filesize=26295

 

It may be that where you parked is actually authorised as footway parking but the council has not marked a bay. It's a long shot but every avenue is worth exploring.

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Thanks.

 

I've read the link but I am non the wiser on what s.15(4) means.

 

Hence am I supposed to ask

 

1) "Can you please provide me with a full copy of the resolution made under s.15(4) not designating the spot my car was parked on as a parking bay" or

 

2) "Can you please provide me with a full copy of the resolution made under s.15(4) as the spot my car was parked on is a parking bay as it was designated as such in 2009?"

 

And is it worth also mentioning that parking on the footpath is allowed per the signs and if I should be fined it should be for not being in the bay and the ticket is wrong. (Assuming they cannot now correct it of course). And just maybe the enforcement officer forgot to take a photo.

 

The charge will remain at the reduced rate as long as I appeal within 14 days so it's certainly worth trying.

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I would caution against writing a letter quoting the PCN number etc, which merely asks for documents. The chances are this will be processed as if it is an appeal, and as no grounds for cancellation are stated, the "appeal" will be rejected. You only have one opportunity to make an informal appeal, so I would say don't risk squandering it.

 

You can get hold of the documents you need - try phoning, emailing (don't give a PCN number) or dropping into the office. Once you have your evidence, then you can put pen to paper properly.

 

As I read it, the section means that a highway authority may "by resolution" permit footway parking. So, if there been a resolution to that effect, then the document will presumably show whether the place you parked is included - and therefore if you are allowed to park there (with or without bay markings).

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You only have one opportunity to make an informal appeal, so I would say don't risk squandering it.

 

Are you sure? I thought you can send any number of informal representations until the NTO is issued and the LA have a statutory authority to consider them.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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News to me Bernie - I'm not saying you're wrong, but why can't someone just stall the system by perpetually writing back, and thus not getting an NTO at all? Surely the first informal will be responded to with a decision letter which (if rejected) states "you now have two options" - ie, pay or wait for NTO. Subsequent letters just get standard replies reitterating that, no?

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why can't someone just stall the system by perpetually writing back, and thus not getting an NTO at all?

 

Because ultimately that would be seen as vexatious and in any event, there is no obligation to reset the clock on the 28 days

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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