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    • Not sure about the lease read through all the documents i have and couldnt find anything about parking. Contacted the management Office to get a copy sent to me. When i complained to them about the ticket they told me to appeal so they clearly don't care.      and yes it's a gated underground parking area with key fob entry. 
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    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
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      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
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      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
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      • 16 replies
jenniferharries82

anyone have any advice on ending a tenancy agreement???

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Help!!!

Is there anyone out there that can help please.

We moved into our ground floor rented maisonette 2 months ago. When we viewwed the property we heard no noise from upstairs and the flat is lovely so we took it. When we moved in we soon realised that upstairs had wooden flooring not only could we hear every footstep and toilet habit etc we could hear all conversations. The people upstairs have 2 kids who get up between 4am and 5am and do not stop until at least 9pm at night. shouting at kids and even to be honest the noise they are making is completely non-intentional and they are just living their lives.

 

We work shifts and completely understand that silence isnt possible we dont expect to not be able to sleep at all. We have not slept a whole night since we moved in.

 

We have asked for a structural engineer to look at the preoperty and he said the noise was unbelievable but not the rental companies fault so nothing they could do.

 

To cut a long story short we are stuck and dont know what to do. We cant keep living in this drum kit and can anyone advise on how to terminate early without it costing a small fortune.

 

any help will be most gratefully recieved thanks

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How long is the tenancy agreement for? Have you a break clause? Do the upstairs own their property or is the same landlord? If they have the same contract then their might be something in the contract that will mention undue noise. Have you checked?

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Moved to Residential & Commercial Lettings Forum.


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Unlikely to be honest.

 

Your only recourse would be to see if you can somehow speak to the owner of upstairs (be they the residents or not) and see if they can put some form of soundproofing down. I assume it is all hard flooring upstairs! Always a mistake for an upstairs flat!

 

Unfortunately, I cannot see any way in which to terminate it early without sizeable charges. Have you spoke to the agent/landlord about this possibility? They may be amenable to it.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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The people upstairs are owners and they apparently have soundproofing down!!! I have sent a letter to my landlord but from the sounds of it we are not going to get out of the contract without a fight-contract is 2 Years. The costs are going to be high but my mental state is probably more valuable than cash. Thanks to those who have responded

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Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.


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