Jump to content

Carphone Warehouse 14 day Coverage Guarantee

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3607 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I'm a little surprised to see nobody has mentioned this so far.


I heard an advert on the radio last night about Carphone Warehouse now offering a 14 day coverage promise with all mobile contracts sold. Basically, if you buy a phone and find you don't have a signal at your house, you can go back to store and they'll switch you over to a different mobile network, presumably at the closest equivalent contract rate offered by that network. I expect you'd need to pay (or be refunded) any difference in handset prices, or you may be given the option of choosing an alternative handset if there is a price difference.


This also applies to mobile broadband dongles aswell.


However it should be noted that, at least as far as I'm aware, they will only change your network. The 14 days will not allow you to cancel the contract completely, so don't expect to be able to use it as an excuse to cancel the contract. The only exception to this might be if none of the networks offered by Carphone Warehouse offer reception at your home.


Some more details can be found on Carphone Warehouse's website - http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view%28%29=c{bebb2480-b4ff-11df-4d0c-f20203001e3d}&intcmp=hp-serv2-1079

Share this post

Link to post
Share on other sites

I do hope someone reports them to the ASA for not adding that their offert 'does not affect your rights'. As if you got home and found no coverage, the NETWORKS will permit you to cancel, and not force you to go to a competitor... as it appears CW would do. Add to this would they let you try out network 2 without a contract so as to ensure no re-run of the original cancellation? I doubt it. An how many times will they let you change? ONce, twce?


This will backfire on them.

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...