Jump to content
  • Tweets

  • Posts

    • Hi thanks for your help, I’ve sent the letter. I am worried though that I won’t know what to ignore and what to not? Will the notice of claim be marked as such ans can I post back on here if I get one?  Also- how do I know I haven’t had a CCJ already ? I just can’t quite understand why they would wait this long ? thanks 
    • It's not necessary to see an invoice. You will have to figure out how much you paid for the installation part of the work which was carried out – because that is what you want to claim back. If it's not clear what proportion of the bill was in respect of the installation, then you will probably need to get some outside opinions – independent opinions – as to the cost of an installation. It would be better to understate the value then overstate it – because if the cost is not clear then that could become the subject of a dispute if you take this to court. You will be better off identifying an amount of money which you could reasonably attribute to the cost of installing the new turbo – and which will be supported by independent evidence – and which will be accepted without much question from the judge.
    • It's clear, but it's. Not correct. The 2000 was for other work also  I do understand what you're saying but it may be easier for me to show you a copy of the invoice then we can be completely correct.   I will send a copy this evening after work if you don't mind.
    • I'm not too sure what to suggest other than to keep on trying during the day and try again tomorrow. I suppose that it is just possible that they have now filed an acknowledgement and that in some way it has overlapped with the end of the 14 day period – which apparently ended on Sunday. If you are not able to enter judgement by tomorrow, then I think you should phone the court. Keep on trying throughout the day.
    • As far as I understand it, your turbo failed and had to be replaced. That means that you have to pay for the turbo unit and also you have to pay for the costs of installing it. I understand that the first garage supplied you the turbo and therefore the cost of that is legitimate and cannot be claimed back. I understand that the turbo was installed incorrectly so that eventually the work had to be redone by a second garage and that you paid the installation fee to the second garage. In essence that means that you have paid the installation fee twice. Once to the first garage who did the job so badly that you then had to pay the fee again to the second garage who did the job correctly. This means that the payment to the first garage – is recoverable. The payment to the second garage, is not recoverable because the turbo failed and it had to be replaced. You say that you paid the first garage £2000. Find out the cost of the turbo – and deduct that from the £2000. So, if the turbo cost £200 – deducting that from the £2000 means that they have charge you £1800 for Labour. That means that you can recover the £1800 because it was wasted as they didn't do the job correctly and the job had to be done again. Is that clear and is it correct?
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

HBOS, Benefits and Debt

Please note that this topic has not had any new posts for the last 3687 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Ok, I can't really see many threads about banks and charges here, maybe I'm not looking in the right place. I also don't want to hijack someone else's thread.


The story is, I had my benefits (ESA) terminated in June, after an appeal where they claimed I was lying about being ill. I'm not. I applied for DLA shortly after that seeing as the doctor and lawyer said I should, that was the correct benefit for me. That was turned down within a week and a half purely on the basis of my ESA appeal. Ever since then, I've had literally no income whatsoever, and am struggling greatly to find suitable employment for myself that I can actually cope with and do without exacerbating my condition, and therefore reducing the hours I can work.


I've cancelled all direct debits, so the problem will not get any worse, according to the bank. I'm 31 over my arranged overdraft limit. From July til a few weeks ago, I've been able to just about stay afloat as my partner has been able to give me money to pay in to get my bills paid. This kept me within my arranged overdraft and because I was put on the Ultimate Reward account back in January, again because of my financial difficulties, I should not, and have not to my knowledge incurred any charges whilst within my arranged overdraft.


So in theory the problem should not get any worse because I've cancelled all direct debits. But at the end of every month, there is a monthly fee for 12.50 that gets taken out. So the problem WILL get worse. According to the bank, I owe them 75 this month all from charges, and next month I'll owe them 225 all in charges. The only thing they could say to me is we are not freezing anything for you these are standard charges we have a right to take. It's not our problem you have no income, just pay the money in like a good little girl and sort it out. Just give us our money basically.


They want me to find money I have no access to (my partner had to stop giving me money for my bills because he's just had to take a hit in wages himself and can no longer afford to pay my bills as well as his) to pay into my account to bring it level. They basically want my partner to keep on blindly funding my account, even though the money is not there on his side either, and they have also been made aware of this several times. They say that is the only way they can help. They're just going to let the charges keep rolling on and threaten me for the money.


I don't know what to do, I've tried to sort it out with the bank and they're no use, I've called everyone that was taking money out of my account, they're all saying the same thing because I don't have an income they can't help I've just got to find a way to give them their money. I called a debt management company, they said they can't help me either until I have an income. With me being disabled it could be a very long time before I find a job, and any money my partner can pay in will be very few and far between. The debt management company I thought was very helpful, until they started saying they can only help me if I call with my partners full financial details and they can work out a way for him to pay my bills. They also sent me what I thought was going to be a very helpful information pack full of template letters and such, this is what I was told by them, all it is is a dead link that goes nowhere. The page does not exist. Seeing as they say they can't help me until I have an income anyway, I'm loathe to call them back.


I'm in a real bind, my debt is just getting worse and worse by the day as I desperately try and find work that isn't going to kill me or make me so bad I can no longer work at all. There's got to be something I can do to stop my debt piling up and up in the mean time surely? I don't want to wind up having to be in debt for the rest of my life because the DWP doesn't believe I'm disabled and doesn't want to talk to my doctor and get the evidence either...

Link to post
Share on other sites



If you haven't already then post the benefit side of you story in our benefits forum and I am sure youl will get welcomes there and peeps will try and help.




Now regarding your debt's, although it is not impertaive at the moment, if you and you partner share a household (live together) then his income is classed as joint income.


The debt's.


Stop talking to them on the phone, you need know to keep everything in wiriting.


What you need to do is write to each of your creditors about your situation and either ask for a freeze for x months or offer £1 per month until you start to receive some from of income.


Letter c in link http://www.consumeractiongroup.co.uk/forum/showthread.php?20758


also you may consider opening a parachute account with another bank so if you do have monies going in then it willnot be taken by them first.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.


Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...