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Charges since feb:


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Hi, we have a capital one cc and we where maxed out on it last year and so set up a direct debit and have basically left it since then.

I went onto the online account yesterday (as we are now in a position to pay a lot of the card off) and discovered that without using the card we have gone "overlimit" every month since feb. Nobody has told us these £12 charges where being added every month we recieved no calls no letters nothing!

 

as a consequence after paying £55 every month and not using the card we are now over limit? even though the direct debit is set up as minimum payment which is supposed to cover all charges, plus 1% balance.

 

can we get this back I make this out to around £100 of charges for no apparent reason.

 

many thanks

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Hi,

 

Yes, you can re-claim these charges.

 

This 'link' will help...........

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/121-bookworm

 

Regards.

 

Scott.

 
 

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