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    • Pleased we can at least agree on that.  
    • I will await the final confirmation tomorrow I also attach the Draft Order, please can these be checked Andyorch and BankFodder before I submit these online tomorrow I of course will amend the details to add the names etc before I send this. In the Leicester county court Claim No. ... Before District Judge ……… Dated 23//10 20… Claimant/s Mrs XXXXXXX   and Defendant Goosedale Draft Order     IT IS ORDERED THAT: 1. . Pursuant to CPR 19.4.1 and CPR 19.2.2 (a) it is requested that a second claimant Mrs xxxxxx be added to this claim. It is desirable to add the new party so that the court can resolve all the matters in dispute in the proceedings. 2. The proposed amended particulars of claim be reserved Pursuant to Practice Direction 19 ( 2.1 ) ###### End of Order ######     Amended Particulars of claim for N1.   The claimant and second claimant joinder seek reimbursement of £7700 paid to the defendant on XXX date 2019 in respect of a frustrated contract for a wedding venue booked for the XX date 2020 and which was cancelled by the defendant as a result of implementing government restrictions in respect of Covid 19 Legislation.The principle claimant makes this claim pursuant to Contracts (Rights of Third Parties) Act 1999. The defendant has refused to refund the contract price. The claimant seeks £7700 plus interest plus costs.     N244_web_0818 COMPE.pdf
    • The Financial Conduct Authority (FCA) is again urging consumers struggling financially during the pandemic to seek help - after discovering that 12 million people have "low financial resilience" View the full article
    • https://drive.google.com/file/d/1WrcF2oEOydGXCZYwhZcYB7QmnP_9jNaQ/view?usp=sharing I think I have figured it out. Sorry   
    • Hi everyone   I joined DL a few months ago. Was offered a discount as "friends & family" because I knew a friend who works there. A few days later, I upgraded my membership to Platinum and specifically requested the Spa retreat as well. I was issued a new card, which had correctly  labelled that it was Platinum card with Spa retreat. And payment was agreed at £125 per month.  No worries because I have been going 6 days a week. Everything going well for a few months.   Then i lost my card. Was issued a new one. Went to use access the spa and wouldnt let me in. I asked what's wrong and they informed me that my membership did not include the spa. Now they have confirmed that there was a glitch on the salesperson's app that allowed the wrong price to be accepted.   This glitch has been brought to managements attention and has now been fixed. However, they now want me to pay the correct price to access the Spa.   Surly, they have to honour the original agreement made with me?  or do they?   Thanks for your help!   Jameson  
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi everyone - I have a question about my deposit being withheld by my former landlord and want to check what my options are.

 

I rented the property for about three years and during that time there was some small damage - particularly a small stain on the bedroom carpet, and three small (about the size of a 10p) burns on two panels of the wood laminate floor.

 

My landlord is trying to charge me to replace the entire bedroom carpet, and have the entire floor re-paneled which pretty much wipes out the entire deposit - she is also charging me for her time to take a few items to the dump and dry cleaning curtains - plus her time (@£20 ph) to do all this.

 

Here is a breakdown of her charges

 

6 miles @ 40p per mile (to dump and back three times!) £2.40

4 hours @ £20ph (going to dump, cleaning carpets, cleaning windows & frames) £80.00

Builder hanging the kitchen doors £30.00

New aqualoc floorboards – 18 packs @ £22.17 – Driftwood Oak £399.06

Beading around edge of floor – 10 packs @ £4.98 £49.80

Builder to relay laminate floor £500.00

Bedroom carpet (originally bought for £13 per meter) for 5m x 5m £312.00

Laying of carpet £100.00

Rental of “RugDoctor” £19.98

Chemicals for RugDoctor £14.98

Stain remover (unfortunately didn’t actually work) £3.98

Curtains dry-cleaned £50.00

Replacement of light bulbs £12.32

The burns are small and the stain is barely noticeable - I would have thought that most of this would appear under fair wear and tear, although I can't deny that they were both my fault.

 

Please help.

 

Thanks

 

Mike

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Hi ubya

 

Welcome to CAG

 

Some of the guys should respond shortly. It does look excessive. Are the replacements like for like?

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6 miles @ 40p per mile (to dump and back three times!) £2.40 - Acceptable

4 hours @ £20ph (going to dump, cleaning carpets, cleaning windows & frames) £80.00 Way OTT - £9 per hour.

Builder hanging the kitchen doors £30.00 Seems cheap - what happened with the doors?

New aqualoc floorboards – 18 packs @ £22.17 – Driftwood Oak £399.06 She cant charge full whack. How old was the floor?

Beading around edge of floor – 10 packs @ £4.98 £49.80 As above

Builder to relay laminate floor £500.00 LUDICROUS cost, how large was the area in question, and where did you live?

Bedroom carpet (originally bought for £13 per meter) for 5m x 5m £312.00 What does she mean by "originally bought"? Again, how old was the carpet?

Laying of carpet £100.00 Seems fair

Rental of “RugDoctor” £19.98 Seems fair

Chemicals for RugDoctor £14.98 Seems fair

Stain remover (unfortunately didn’t actually work) £3.98 Seems fair

Curtains dry-cleaned £50.00 Seems a tad pricey

Replacement of light bulbs £12.32 Explain?

 

Answers (and questions) above.

 

Burns and stains do not come under fair wear and tear, end of.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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