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    • Hi. I posted on the facebook group about Hermes queries re: a parcel that Hermes said delivered but i didnt receive. It was a private sale of a mobile phone from a seller in Wales to me in Edinburgh.   The seller has stopped contact with me now so I cant get any help from them. Hermes are saying it was delivered but it wasn't.   I have got all copies of emails to and from the seller and to and from Hermes. A photo of the actual parcel that the seller sent me prior to posting.   There also seems to be a some confusion on the Hermes tracking info about which day it was actually delivered but either way I was in my house both prior and after the delivery.   There was no photo but it stated the driver got a signature. Not true cos it was a covid thing not to get signatures. No calling card to say it was left somewhere else or in a safe place. It just simply wasn't delivered.   I've been told to ask for GPS info in order to trace the delivery or driver. I cant even talk to a human or get a valid address to write to.   I sent an email to the CEO guy and still no reply. I've not reported anything to the police but I'm getting all sorts of contrasting advice to do this and not do that etc that im totally lost now.   If you read this David, please get back to me please. Much appreciated.   This happened in June/july so hope im not too late to still do something about it. It's just took this long to only get to this stage. 
    • PAC code   https://tinyurl.com/yxhxcsxf   ...
    • Noted! Hopefully there won't have to be another time though!     I did respond to the email, I just basically said that he cannot deduct any costs incurred for collecting / picking up the vehicle and if it heads down the route of ADR which is a total new concept of me having any evolvement with, that he would have to pay a refund/the cost of the car and the cost associated with the collection of the vehicle.    Apon further checking the legislation because he gave me no cancellation rights prior to the contract starting he is indeed guilty of an offence, which is the likelihood of what trading standards are dealing with in regards to his local TS contacting him.     
    • hi,     Just asking for some experience or knowledge.     I purchased a puppy on the 30th of august. On numerous occasions I was in contact with breeder and asked if the puppy showed signs of entropion.    I was told no.   On the 26th of August puppy had first jabs. And apparently their vets said none of the litter showed sign of entropion.    On collection of puppy I noticed he was covered in green mucus. The pen had dog muck spread in there so assumed it was just from pups playing and maybe getting it in each others eyes (poor hygeine on breeders part)   Anyways,   Asked breeder to wipe pup and we left       With in 3 hours we realised that the puppy wasn't well. He physically couldn't open his eyes and when we attempted to clean them his eyeballs weren't visible.    We phoned an out of hour vets and contacted the breeders immediately.     The pup was taken to the vets and we were informed he had a severe eye infection which was a result to entropion.    The vet bill came to around 900 after tacking and meds etc. I asked the breeder to cover the costs. They said no because their vets said their was no issues.     The state on this puppy my vets think he's suffered from birth.     And most certainly not 5 minutes before I turned up.      I've filed a small claims for the cost of the vets and the cost of the puppy.      Where do you think ill stand?    What type of evidence will the judge want to see. Thanks
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

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Hi,

 

I have just recieved a debt letter from baliffs regarding a parking ticket I recieved on 07/09/2009.

I sent 3 emails to Nottingham city council contesting the tickets and never recieved a reply and unfortunatly forgot to chase this.

According to the baliff I actually recieved two tickets for the offence and each are now at £257.11 giving me a total of £514.22 to pay in 48 hours!

Aside from the fact that the council never replied to my emails, what I need to know is can I recieve two tickets for the same offence in one day?

I have dug out a letter from the council stating the offence of " parking in a residents or shared use parking place without clearly displaying a parking permit" there was one ticket on my car at the time however the follow up letter from the council states one ticket was given for the offence at 09.06am and another ticket for the same offence at 14.42pm the same day.

Am I in my rights to contest this and minimise it to the one payment or is this correct and I was just unlucky!

Any help would be greatly appreciated, thanks Dan.

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Did you receive documentation entitled "Notice To Owner"? If so what did you do with it?

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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And did you respond to them?

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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If you were parked in the same place under the same restrictions then you should have only had 1 PCN. If the restrictions changed then you can get two tickets (say for example in a CPZ parking is restricted 8am-11am and 2pm-7pm you can get two tickets if you were parked from 9am to 3pm).

 

My advice to you is to pm "tomtubby" and post these details in the bailiffs section. You need to fill in some legal forms which I have no experience of so cannot give accurate advice. Basically I think you have to make a statement that you didn't receive either charge certificate or order for recovery (if truthful). That should help you out. Whether you get the opportunity to pay at NTO rate or with the 50% uplift I don't know.

 

If at the NTO rate you may get the opportunity again to appeal - if there are reasons to do so but that is for another day.

 

Best of luck.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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If you were parked in the same place under the same restrictions then you should have only had 1 PCN. If the restrictions changed then you can get two tickets (say for example in a CPZ parking is restricted 8am-11am and 2pm-7pm you can get two tickets if you were parked from 9am to 3pm).

 

....or left and reparked

 

I would try contacting the Council on the phone first and tell them to call off the baliffs and take it back to cc stage but if they play hard ball you need as BTB stated to fill in some forms asap.

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ok thank you very much for your help, I will contact the council today :-)

 

Tell them that you have not received charge certificates and order for recovery for both PCNs thats 4 letters that seem to have disapeared, 1 could be down to the Postie but 4 means someone somewhere has messed up, assuming you have not moved since you sent off your v5 (logbook).

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