Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

River Island / Santander Store Card - Late Fees


jooshy
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4861 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I've got a River Island card which has been open and being repaid for the best part of 2/3yrs now. The repayment date is the 18th of the month, which is a total pain in the arse for me as my payday is the 20th. I have explained this to them on numerous occasions and asked them to move the due date for me or make some sort of arrangements as i cannot always make the payment on time. They have always refused and keep slapping me with a £12 late payment fee every other month for missing my minimum payment of £6-8pm which ends up getting paid on 21-22nd of every month.

 

Is there anything i can do to stop this or get these charges claimed back in any form as it's really annoying me, i am making additional payments for the past few months of around £20-30 so i am far exceeding the min payment required to them yet they chg me an extra £12 so paying it off is a bit of a challenge.

 

Help please!

Link to post
Share on other sites

Hi,

 

If you've asked them and they won't shift the date, try to make sure you've got the funds in when they are due to come out, I know that sounds obvious and easy for me to say but I can't see any other option.

Regarding the charges, claim them back, send them a letter saying you are unhappy with the charges being applied and you would like a refund, give them 14 days to refund them.

If after the 14 days they fail to comply, send them a Letter Before Action saying they have another 14 days then you will file a claim at court.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Hi,

 

I know where your coming from, I was hammered with charges for years, could never get out the bit, eventually reclaimed the lot.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 3 months later...
Guest tobecontinued631

your payment due date is the 18th?

 

Why not just pay it on the first of every month? But make sure you pay double (arrears + minimum due) at first to catch up.

 

Then when you pay it on the 1st of each month your just paying it BEFORE the due date and not after. :roll:

 

p.s The Payment due date is not the date you have to pay, it is the date the payment must be made by.

 

Hope this helps.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...