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    • I have had a secondary thought.  I borrowed £s from a completely separate entity 6y ago. It was personal and unsecured. I was going to repay upon sale of the property. But then repo and I couldn't.  Eventually they applied and got a charging order on the property.  Their lawyers wrote that if I didn't repay they may apply for an order for sale.  I'm not in control of the sale.  The lender won't agree to an order for sale.  The judge won't expedite it/ extract from trial.  Someone here on cag may or may not suggest I can apply for an order v the receiver?  But could I alternatively ask this separate entity with a c.o to carry out their threat and actually make an application to court for an order for sale v the receiver instead?
    • You left the PCN number showing, but no worries, I've redacted it. Euro Car parks are very well known to us.  I've just skimmed through the titles of the latest 100 cases we have with them (I gave up after 100) and, despite all their bluster and threats, in not one have they taken the Cagger to court. You stayed there for 2 hours &:45 minutes.  I'm guessing the limit is 2 hours and 30 minutes, right?  
    • If the claimant fails to draft directions the court can order a Case Management Hearing to set them but normally in Fast Track claims the claimant sets the directions...Unlike small claims track which are always set the court.
    • Not Evris offer, the court offers mediation service.   All claims proceed to hearing if mediation fails /not happen.   Why do you not wish to attend in person to stand your claim ?     Absolutely you must comply with the courts directions or your claim risks being struck out. Preparation for a hearing should happen irrespective of mediation.   https://www.consumeractiongroup.co.uk/topic/460613-suing-a-parcel-delivery-company-when-you-dont-have-a-direct-contract-with-them-–-third-party-rights-copy-of-judgment-available/#comment-5255007   Andy  
    • LPA.  (I'm fighting insolvency due to all the stuff that he and lender have done).  He appointed estate agents - (changed several times). Disclosure shows he was originally appointed for a specific reason (3m after repo) : using his powers as acting for leaseholder to serve notice on freeholders (to grab fh).  There was interest from 3 potential buyers. He chose one whose offer depended on a positive result of the notice.  Disc also shows he'd taken counsel advice - which was 'he'd fail'.  He'd simultaneously asked to resign as his job (of serving notice) was done and he'd found a buyer.  Lender asked him to stay on to assign notice to the buyer.  Notice failed, buyer didn't buy.  So receiver stayed.  There was 1 buyer who wanted to proceed w/o fh but receiver/ lender wasted 1y trying to get rid of them!  Disc shows why. But I didn't know why at the time. In later months Lender voiced getting rid of receiver. Various reasons - including cost.  But there's a contradiction/ irony: as I've seen an email (of 4y ago) which shows the receiver telling lender not to incur significant costs and to minimize receiver costs.    Yet lender then asked him to serve another notice - again counsel advice indicated 'he'd fail'.  And he did fail.  But wasted 3y trying and incurred huge legal costs - lender trying to pass on to me. Lender interfered - said wanted to do works.  Receiver should have said no.  But disc. shows he agreed to step aside to let them do the works - on proviso lender would discuss potential costs first (they didn't), works wouldn't take long (took 15m), and lender would hold interest (they didn't) (this last point is crucial for me now - as I need to know if I can argue that all interest beyond this point shouldnt be allowed?)   I need to check receiver witness statement in litigation with freeholders to see exactly what he said about 'his position'. But I remember it being along the lines of - 'if the works increased the value of the property he didn't have a problem'.  Lender/ receiver real problems started at this point. The cost of works and 4y passage of time has meant there is no real increase in value. Lender (or receiver) didn't get any permissions (statutory or fh) (and didn't tell me) and just bulldozed the property to an empty shell.  The freeholders served notice on me as leaseholder for breach of covenants (strict no alterations).  The Lender stepped in (acting for me) to issue notice for relief of forfeiture - not the receiver.  That wasted 2y of litigation (3y if inc the works) and incurred huge costs (both sides).  Lender's aim was to do the works that every potential buyer balked at due to the lease restrictions.  Lender and receiver knew couldn't do works w/o fh permission. Lender did them anyway; receiver allowed.  Receiver remained appointed.  I'm arguing lender interfered in receiver duties.  Receiver should have just sold property 4-5y ago w/o allowing any works.  Almost 3y since works finished the property remains unsold (>5y from repo). The property looks brand new - but it was great before.  The lender spent a ton of money - hoping that would facilitate a quick sale.  But the money they spent and the years they have wasted has meant they had to increase sale price.  It's now completely overpriced.  And - of course - the same issues that put buyers off (before works) still exist.   The receiver has tried for 2y to assert the works increased value. But he is relying on agents estimates - which have proved highly speculative. (Usual trick of an agent to give a high value to get the business - and then tell seller to reduce when no-one buys.). And of course lender continues to accrue interest (despite 4y ago receiver saying pause interest). Lender tried to persuade receiver to use specific agent. Disc shows this agent was best friends with the lender's main investor in the property.  Before works this agent had valued it low.  After works this agent suggested a value 70% higher!  The lender persuaded receiver to sack one agent and instead use this agent.  No offers. (Price way too high).   Research has uncovered that this main investor has since died.  I guess his investment is part of probate? And his family want it back?    Disc shows the sacked agent had actually received a high offer 1y ago.  Receiver rejected it.  (thus I don't know if the buyer would have ever proceeded). He was relying on the high speculative valuation the agents had given him to pitch for the business. The agents were in a catch-22.  The receiver sacked them. Disc shows there has been 0 interest ever since (inc via new agent requested by lender). I don't think lender or receiver want all this to come out in public domain via a trial.  It will ruin their reputations. If I can't get an order for sale with lender - can I apply separately against receiver?
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Monument Credit card - help needed


Gyrth
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Hi,

I'm new to the site, so not sure if i've posted this in the right section.

 

I have a small amount of money on an old Monument credit card, I owe just over £500. I have been paying the minimum payments for over 2 years and had forgotten about this when i took an IVA out 3 years ago.

 

Since April 09, i have been claiming Disability work allowance, and am getting no other benefits so am having to make this payments cover everything, i'm slowly starting to sink becasue of this. I missed a £13 payment to Monument in July, since then i have been getting 2 phonecalls a day from a call centre in India, asking when i can pay the back payment. I am currently running a £150 overdraft (allowed) but also becasue of bank charges beiong taken out it is always over this amount which then means i get less money (I have just found the appropriation letter which i will be dealing with for the bank).

 

Yesterday i lost it with Munument and ashamedly shouted at the caller about being Harrased and being fed uip with keep repeating the fact twice a day that I actually have no money in the bank to make a debit card payment with. Previous to that i had asked for an I/E form to be sent to me, which arrived yestersay morning.

 

Is there anything i can do/sayut this Harrasment the next time they call? I am struggling to hold it together at the moment, especially as we are finding it difficult to put food on the table or pay bills etc, which with a 7 year old, the food for him is always going to win.

 

Thanks for any help in advance.

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Hi and welcome.

 

Thread moved to Debt collectors forum.

 

Hopefully, more people can help now.

 

Golden rules -

DO NOT talk to anyone on the phone - tell them this if they ring again and ask them not to ring, say in writing only. If they continue to ring it is harassment. If you like refuse to answer the security questions.

 

 

DO NOT send your income and expenditure to anyone, you can work out yourself what you can afford to pay and offer this. This may be nothing at the present time.

Edited by coledog

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I have a feeling the DCA in question may be our chums from Wimbledon. Can you give us more information about any letters or other contact you have received?

 

As coledog says, you MUST stop talking to them; do NOT acknowledge the debt in any way.

 

Give us as much info on the history of this account as you can and we'll help you.

 

Hopefully we can help you calm yourself and keep the antics of these idiots in perspective.

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Hi and welcome.

Send them both of these letters one is to stop the telephone harassment, the other is telling them that you intend to record incoming calls. You will probably get a letter back saying that they are allowed to ring you, but you are not allowed to record them. IGNORE it. It's your phone, you pay for it and you can do what you want with it (so long as you don't frighten the neighbours kids).

 

Send by recorded delivery and do not sign anything you send to a DCA, always print your name.

 

Don't worry about losing it with them, they like it, they are trained to wind you up.

 

Your next port of call is to CCA them, but one thing at a time.

 

Keep us updated, we are here to help.

 

HB

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

IF YOU NEED HELP WITH UPLOADING YOUR IMAGES THROUGH PHOTOBUCKET CLICK HERE

IF I HAVE HELPED YOU OR MADE YOU SMILE, PLEASE FEEL FREE TO CLICK MY STAR

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  • 3 weeks later...

The debt on the card is one i forgot about when i took the IVA out, it is for just over £500, and i have been paying the minimum amount with out missing a payment. Until August this year when the £13 minimum didnt go through due to no money (i'm living on disability at moment) Since then they have phoned a minimum of twice a day starting at around 07.45am in the morning or as late as 9.30pm. It is always from an indian call centre, and taking nothing away from them I cant understand what they are on about. If i ask to speak to a manager he's always busy elsewhere. It has now got to the point where we are screening all calls through the answer phone.

I had a direct debit set up in my bank for all this time, which THEY have now cancelled, so there is now no payment going through, unless i phone this indian call centre.

I have offered them an income and expenditure form but they dont seem to understand what i'm talking about and there charges for any missed payemnt is over £30 a time.

I have also just come out fo hospital where a small operation went drastically worng and i was in intensive care for 4 days, they even phoned my mobile during this time despite my wife explaining i had died on the operating table and was in intensive care, they continued to call.

any help is really going to be a bonus here.

Thnks in advance guys.

Cheers

Gyrth

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DO NOT SEND THEM AN INCOME/EXPENDITURE!!!!!!!!!!!

 

They have no right to see it. Get them telephone letters sent off ASAP and also send a CCA request if you can't get it added into your IVA.

 

HB

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

IF YOU NEED HELP WITH UPLOADING YOUR IMAGES THROUGH PHOTOBUCKET CLICK HERE

IF I HAVE HELPED YOU OR MADE YOU SMILE, PLEASE FEEL FREE TO CLICK MY STAR

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  • 1 month later...

Momument are a bunch of idiots. I know someone who paided off £6k to them in one go recently to clear the account, but funnily enough there was still a few days 'interest' left to pay. so they have been hounding this customer for weeks now looking for aprrox £10. They're an absolute joke. Don't let these parasites drag you down, life's bigger than that nonsense! Whoever said money was the root of all evil, wasn't far off the mark tbh; and we're supposed to be a 'developed' country?!? (I dont even think we've started off down the road on that journey).

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Hi Gyrth,

I agree with all the above. They have no right to harrass you in this way. I personally would write to them and say that you are most concerned with the manner in which you are being harrassed in regard to this account for circumstances which are clearly beyond your control.

You therefore include a formal CCA request in order to ascertain whether they have a legal right to treat you in this way.

Include the telephone harrassment letter. To save me getting RSI, further details and the letter templates you need are in my debt blog:

 

http://www.consumeractiongroup.co.uk/forum/entry.php?180-Debt-Threats-a-quick-self-help-guide

 

kind regards,

 

Elsa x

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