Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

URGENT HELP NEEDED re MARAS referencing, may be homeless in 7 weeks

Please note that this topic has not had any new posts for the last 3690 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Urgent urgent advice needed re maras reference application



I have been in my HOME for nearly 5 years now but the lettings agent made the lanlord re-refernce me. I am currently unemployed and in receipt of benefits so I knew I would not pass the referencing also because my income isnt 3x the rent and my partner no longer lives here, so I managed to get two of best friends to be Guarantors on the property. Their referencing has gone through but I still had to be referenced.


I was worried if the Landlord or Leting agent knew I was unemployed they would make me move out so I said I was self-employed (silly i know) but now they want my accountants details? They have served me a notice of possession until they get my accountants details and I get fully referenced. I thought the most important thing would be the gurantors passing the checks.


I dont know what to do now.


Please please give me some urgent advice as I could lose my home in 7 weeks time and be on the streets as hardly any private landlors accept HB and theres a massive council waiting list and I could end up in a hostel.


Your advice is much appreciated!!!

Link to post
Share on other sites

I've asked for your query to be moved to the Residential Lettings board as it isn't really anything to do with Benefits. You will get more answers on whether you can be evicted or not on the other board.

  • Haha 1
Link to post
Share on other sites

Done now.(only site team can move threads.)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



Link to post
Share on other sites

Its a duplicate of a thread already in this section.

7 years in retail customer service


Expertise in letting and rental law for 6 years


By trade - I'm an IT engineer working in the housing sector.


Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.


Please click the star if I have helped!!

Link to post
Share on other sites

Hi znowdonia, seeing as you do not have secure accommodation (since you received a section 21 notice of repossession) you should immediately apply to your council as a homeless person because in the eyes of the law someone who is threatened with homelessness is treated as being homeless. I'm afraid that temporary hostel accommodation is what you'll get to begin with, however they will be obliged to find you a secure tenancy within 2 years of your application. Furthermore, they must pay for storage of any furniture and goods which you cant take with you immediately, and, the application is also a gateway to receiving other assistance e.g. a bond to cover a deposit and a loan to help with the first rent. Make your application in writing and if you can get to the council offices with it, make them photocopy the application and give you a copy with their official stamp and date-stamp on it for your own proof. I always do this because verbal dealings can be denied by the council when they fail to carry out their "main homelessness" duties.


Here's an example application:


Homelessness Application Letter

Date: (fill in as required)

Applicant’s name: (fill in as required)

Contact Address: (fill in as required)


Telephone: (fill in as required)

Mobile: (fill in as required)

To: Homelessness Section,

Housing Options Team

Address: (Your own Borough Council)

Council Offices

(fill in as required) Road

town, town, county, postcode.


Dear Sir or Madam,


I wish to apply as homeless under Part 7 of the Housing Act 1996 as amended by the Homelessness Act 2002.

I provide some basic details below, but would like an appointment to see a homelessness officer urgently.


(add your details, e.g. S.21 notice and when received, on benefits and LL says NO WAY etc.)


Yours faithfully,



The following link will give you advice and access to the relevant (aforementioned) Laws/Acts and also to the "Homelessness Code of Guidelines for Local Authorities" which I found invaluably helpful because my council spouted misleading and inaccurate misinformation in order to discourage me from obtaining their help.



Another good source of advice and help is: http://www.shelter.org.uk/


With regards to you either lying or making misleading claims when obtaining a tenancy, I'm afraid that this is grounds for eviction whereby a council could consider you as having become "intentionally homeless" thereby voiding their homelessness duty, however seeing as you've not been granted a new tenancy through this, I think you are probably in the clear for now. However it may be wiser not to tell the council this bit,

I was worried if the Landlord or Leting agent knew I was unemployed they would make me move out so I said I was self-employed (silly i know) but now they want my accountants details? They have served me a notice of possession until they get my accountants details and I get fully referenced. I thought the most important thing would be the gurantors passing the checks.


I dont know what to do now.

Good reading and good luck, best regards,


I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...