Jump to content


  • Tweets

  • Posts

    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Bullying in the workplace!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4957 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have a friend who was bullied by a male manager at A Well Known Retail Store. I witnessed my friend being bullied and unfortunately, could not complain about it because I am still employed by this company.

 

The male manager spoke to my friend aggressively, overloaded them with work and discriminated against them.

 

My friend was bullied for over a year. Over this period, my friend made several complaints to HR and their line manager's boss who is the Company Secretary of the parent company. None of the managers did anything to help my friend in anyway and instead supported the manager who bullied my friend.

 

My friend was bullied by their work colleagues in front of other people in the business for raising a grievance against their manager.

 

The company refused a request from my friend to be transferred to another department while the grievance was being heard which would have prevented further bullying by colleagues in the team.

 

My friend then went off sick immediately afterwards and this time for several months. During this time, the company did nothing to help my friend return to work. My friend was forced to resign.

 

My friend has pursued employment and personal injury claims against the store concerned. I am considering leaving the company as soon as possible, because I cannot stand working for a company that has no sympathy for people who are bullied in the workplace and instead support this type of behaviour. I would not recommend working for This Company.

Edited by Sidewinder
Removed Company Name
Link to post
Share on other sites

Apologies for the moderation, but we cannot have the company name included in an unsubstantiated allegation of this nature.

 

Is there any practical help we may provide, or was this just a warning to others?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

Good for you for publicising this - there is far too much of it going on in the workplace. I tell you what I would do, but I am a devil, I would now file a greivance about what I witnessed going on and say it had made me feel terribly guilty and I couldn't live with it any longer (Not far from the truth in my case - I watched this happen to a colleague of mine before it was my turn and I know I should have said something at the time.... don;t worry too much about her though, much better job, and suing the bottom off them with me bringing up the rear with my claim!). Stir up a right old hornets nest as high as you can before you leave, follow the grievance right through, see if they are stupid enough to fire you for demanding your rights etc.... You may laugh - I did just this and it caused a rather large company to completely rewrite their bullying policy (or rather very quickly introduce one!).

 

You go for it.

Link to post
Share on other sites

Hi Beware... I posted on this link previously but it doesn't seem to have logged in. Anyway I would also say that what you are planning is very noble. So here is a couple of legal pointers.

 

First of all ensure before starting any action that you have in place a legal protection policy covering employment disputes (and as was pointed out in another thread that it covers discrimination issues if you can although perhaps that is what is happening now ie exclusion of DDA matters). This is because if you create the waves that are anticipated then you may well be in need of it. It can be very stressful.

 

I take it that you could and would make a statement to your friends solicitors in furtherance of his dispute. Does that dispute have as an allegation some form of discrimination as you state eg Race Sex or Disability Discrimination?

 

If you raise the grievance and mention by name the bullying and discrimination you witnessed and the company and its managers then start bullying you because of it, the fact that you raise a grievance (ie a process that could end up in an Employment Tribunal) you could raise as a secondary grievance an act of victimisation on you (even if you don't have a disability, racial or sex allegation of discrimination).

 

It might help if you co ordinated all this with the friend / solicitor as they will know how far up the management chain this discrimination has thus far reached.

 

jackieandwayne... I know what you mean on creating new policies around your complaints.... in my wife's grievance they created a new policy, substantially rewrote another and two others had to have substantial additions to them. The funny thing is that even after all that work the policies are ILLEGAL because they seek to negate the law of the land and so are worthless in law. They are there to confuse and justify management lies.

Link to post
Share on other sites

  • 2 weeks later...

Thank you "papasmurf1cx" and "jackieandwayne" for your

advice and support. I have spoken to my friend recently and it

appears that this claim maybe in the public domain in a matter of

weeks.

It is appalling that a UK leading home and general merchandise retailer with families as their primary customer base can encourage bullying in the workplace.

 

.

Edited by Beware!
None
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...