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Capital one card problems

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Hi all

Having problems with cap one.


Cut a long story short, I moved and they failed to update the details and as such I did not recieve statements. Anyway, I have made a couple of late pAyment and as such incurred late payment fees.


Just received a statement and I am nearly 300 over the limit and they are asking for full payment.


I spoke to them and the Indian call centre don't want to know, advised it is difficult at the moment but they are not interested.


Can anyone give me any advice on what to do?

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