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    • Hi all,   I just wanted to give you an update and ask for further advice.   The car has been taken to a local garage today and we have been sent a video (just a close up of the engine with the broken pipe) of the suspected issue which they have said is an air flow pipe which has broken. He said it wasn’t broken when the car was sold to us and so he will buy the part & we pay for the labour.   We really feel that he should pay for this entirely, I also don’t want to set a precedent by paying for the labour if things deteriorate further with this car.  He also hasn’t stated how much the labour is, something we will ask when we respond to his message.   How do you think we should proceed?  I don’t want to take the wrong approach now.
    • Hi can I ask about these letters received from this company... I have received information from friends who ignore them  I am worried I just received a letter after parking in Livingston center one week night (31/8). I did not notice any sign stating limited time.  They are looking for £50. I don't want any hassles but does this legally stand in Scotland and also its took 21 days for the letter to arrive (22/9) Any advice would be appreciated  Thanks in advance 
    • Probate isn't cleared funds and I can confirm it's taking much longer than usual.  Even a simple bank account can take over a month and NS&I are taking around three months to release funds to executors.   I've only just paid out on the will of my aunt who died on 2nd March and I held an LPA for her so knew exactly what was where and the financial institutions already knew my identity.
    • I've had a quick look at the Internet and they reckon that even for a simple will it could take nine months to 12 months for everything to be organised and funds to be distributed. So you may be a little bit early. Why don't you contact the executor very gently and ask them how is it going and when did they think it might be finished. Maybe it will help if you express some appreciation for the task that they've taken on – because it can be quite complicated
    • Yes of course you can oblige her to give you the money. I'm not quite sure what cause of action you would need to rely on if you had to go to court. In terms of how much you are entitled to receive if there is not enough to go around everybody, I would have thought that it would be allocated in proportion – but I'm really not sufficiently sure of my ground to say for certain. Maybe somebody else will come along and give more precise advice – and maybe the answer will occur to me through the day
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 4 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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Hi we are really in bad situation at the moment. My husband and his brother started a business in 2005. After couple of months we started noticing that the business is not doing well and decided to close it. At that moment we had 25k overdraft. My husband remortgaged the house to pay off that o/d and paid that money. But his brother carried on another business with the same company name. We had business a/c with hsbc. We spoke to the bank that we are not liable for any debt going forwards and resigned from the company. Until that time my husband had given 3 Personal gaurantees for 12k, 15k and 50k. Even after we consulting with the bank to finance the business his brother carried on they didn't stop. Now his brother gave taken all the cash and increased the o/d to 100k and ran off to Canada and settled there. The personal guarantees are in the joint and several liability. Now as the bank cnt get hold of him they have come after us. I am not sure how can I deal with this. I am pregnant and due in 2 months and already have a 4 years old daughter. Haven't got any money as still paying that 30k loan we took on house. Really stuck. We have wrote a letter explaining all this to bank and given them his brother contact details and address which we found from some of his friends and offered them 2k even though it's not our debt and to take our name out from personal guarantee. They gave come back that they need more money. I don't know what to do whether to take them to court and his brother aswell or offer them more money which I don't have or declare bankruptcy. is there anyone who can help me please....

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