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Hi everyone.

I need some help regarding a mis sold PPI. Basically I have no information regarding my credit card account except the account number and the company. I have seen your template letters but it seems I have to work out figures myself and have no idea how to do this.

How much can I leave up to the company if I write a standard letter asking them to cancel the policy and refund the premiums.?

This account is seriously in arrears and I believe they will offset my debt which I am happy with. Consequently It is with the debt collectors etc. Is this a problem?

Truely apologise if this information is posted or if its a repeat but I cant seem to find information that fits my case.

Thanks in advance


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